Brand: HUAWEI
Category: Other
Document Type: Quick Start Guide
Language: EN
Available Languages: EN , ES
Brand: HUAWEI
Category: Other
Document Type: Quick Start Guide
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 6:29 p.m.
Manual Publish Date: 2018-09-25
12-month hardware warranty and 3-month software media warranty.
| Q: What can I do if the dome camera cannot perform self-check after being powered on? | A: Check whether the power cable is loose. If the power cable is loose, reconnect the power cable. |
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| Q: After you enter the IPC IP address in the address box and press Enter, the Internet Explorer displays "There is a problem with this website's security certificate." | A: Click Continue to this web (not recommended) to continue browsing this website. Then, install the root certificate or upload your own certificate. For details, see Configuration Guide. |
| Q: When the root certificate is downloaded, the Internet Explorer displayed "There is a problem with this website's security certificate", Click "Continue to this website (not recommended)" to access the login page, the Certificate Error is displayed in the address box. | A: Choose " Settings > System > Configuration Management > Certificate Management", upload a valid certificate. After the certificate is uploaded, restart the browser. |
| Q: What can I do if I forgot the password of the admin user? | A: Use an account with the administrator rights to log in to the web page, choose Maintenance > Reset Device > Device Operation, and click Restore or hold down the Reset button for at least 3s to restore the camera to factory defaults. |
| Q: The text "Heating..." is displayed on live video, and images cannot be displayed. | A: If the IPC is started in low-temperature environment, the IPC may enter the low-temperature protection mode. In this case, the text "Heating..." will be displayed on the live video. When the temperature of the IPC rises, images can be properly displayed. |
| Q: In foggy or dusty weathers, when the infrared lamp is enabled in B/W mode at night, live video images may be blurry. | A: The fog and dust in the air will block light. Video images are blurry when airborne particulates reflect the infrared. You are advised to disable infrared in foggy days or add a strobe light for visible light. |