Brand: HUAWEI
Category: Other
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for Matebook X Pro
Uploaded: Nov. 21, 2025, 6:34 p.m.
Manual Publish Date: 2021
Warranty Information
The warranty period is 24 months.
- Get to know your computer: Learn about the appearance, powering on/off, keyboard, touchpad, and charging.
- Getting started: Connect to a network, activate Windows, enroll your fingerprint, and update drivers.
- Highlighted features: Explore Huawei Share, Finger Gesture Screenshot, Eye Comfort mode, and F10 factory reset.
- Learn about Windows 10: Understand the Start menu and Action Centre.
- Accessories and extensions: Connect devices using MateDock, USB ports, and Bluetooth mice.
- FAQs: Find solutions to common issues.
- Safety information: Important guidelines for safe and proper use.
- Personal Information and Data Security: Protect your data and privacy.
Troubleshooting and error codes
| Problem | Cause | Solution |
|---|---|---|
| Power button does not work | Integrated fingerprint sensor requires sufficient time for reading. | Press and hold the power button until the screen or keyboard indicator lights up. |
| Blue screen, blank screen, or flashing screen after updating Windows | Incompatible drivers or third-party software. | Open PC Manager and install driver updates. Install apps from official sources. Perform a factory reset if the issue persists. |
| Computer is hot and fan is loud (Problem 1) | Windows updating in the background. | Wait for the update to complete; fan speed and temperature will return to normal. |
| Computer is hot and fan is loud (Problem 2) | CPU, charging module consume more power during charging. | Close apps, check CPU power consumption in PC Manager. Use Balanced power mode, end high CPU usage processes, update drivers. |
| Computer is hot and fan is loud (Problem 3) | Third-party apps running in the background on startup. | End non-system processes with high CPU usage in Task Manager. |
| Unable to connect to Wi-Fi | Missing Wi-Fi icon due to incompatible Wi-Fi driver. | Reinstall the Wi-Fi driver from C:\Windows\OriginalDriver\WifiDriver. |
| Unable to connect to Bluetooth device | Interference from other Bluetooth devices or device already connected. | Ensure the Bluetooth device is on and discoverable. Add the Bluetooth device through Windows settings. |