Manual for UPS5000-E-(40 kVA-320 kVA)

Manual for UPS5000-E-(40 kVA-320 kVA)

Brand: HUAWEI

Category: Other

Document Type: Manual

Language: EN

Uploaded: Nov. 21, 2025, 6:13 p.m.

Manual Publish Date: 2015-09-15

Warranty Information

Huawei is not liable for issues arising from improper installation, usage, or unauthorized modifications.

  • Installing the UPS: Follow detailed instructions for site preparation, tool usage, cable routing, and connecting power and signal cables. Includes steps for single UPS and parallel system installations.
  • User Interface: Navigate the LCD and WebUI for system information, settings, monitoring, and configuration.
  • Operations: Learn to power on/off, manage battery tests, transfer modes, and set ECO mode.
  • Maintenance: Understand routine and battery maintenance schedules and procedures.
  • Troubleshooting: Refer to alarm lists and technical specifications to diagnose and resolve issues.

Troubleshooting and error codes

Alarm ID (Alarm ID-Cause ID) Alarm Name Severity Cause Solution
0026-1 Low battery voltage Minor
  • Battery discharge results in low battery voltage.
  • The battery neutral wire is absent.
  • The charger is faulty.
 1. If the low battery voltage alarm is generated in battery mode, check whether the mains voltage recovers. If yes, charge batteries immediately.
2. Check whether the battery neutral wire is correctly connected.
3. If this alarm is generated in normal mode, check whether the battery switch is ON. If yes, the charger may be faulty. Replace the related power module.
0530-1 Battery ground fault Critical
  • The battery string is not properly grounded.
  • The battery ground monitoring cable is faulty.
  • The dry contact board is faulty.
 1. Check whether the positive and negative terminals of the battery string are grounded or have sufficient resistance to the ground.
2. Check whether the battery grounding failure detector is faulty by replacing it with a new one.
3. If no battery grounding failure detector is available, check on the dry contact board whether the battery grounding failure detector is enabled. If yes, disable it and check whether the alarm is cleared. If the alarm persists, the dry contact board may be faulty. Replace the board.
0032-1 Battery overvoltage protection Critical
  • The battery voltage is greater than the upper threshold.
  • The configured number of batteries is less than the actual number.
  • The actual number of batteries does not meet requirements.
 1. Check the battery voltage.
2. Check that the configured number of batteries matches the actual number.
3. Check that the actual number of batteries meets requirements.
0036-2 Battery maintenance reminder Warning The time for maintenance arrives. Maintain the batteries.
0037-1 Battery undervoltage Critical
  • The UPS works long in battery mode.
  • The charger is faulty.
 1. Check whether the battery voltage is normal.
2. Check whether the output is overloaded.
3. Check whether any battery is damaged. If yes, replace the battery.
4. Check whether any battery charger generates an alarm. If yes, replace the faulty module.
0040-7 Rectifier abnormal Critical
  • The fan for the power module is abnormal.
  • The air channel of the power module is obstructed.
 1. Check that the air channel for the module is free from blockage.
2. Check whether the fan is abnormal. Replace the power module if the fan is faulty.
0043-1 Fan abnormal Critical The fan for the power module is abnormal. Replace the faulty power module.
0043-2 The fan is faulty. Check the fan or replace the bypass unit or module.
0043-3 The fan is faulty. 1. Replace the fan.
2. Check the fan monitoring cable.
0043-4 The fan monitoring cable is faulty.
0047-1 Not ready Critical The ready switch is OFF. Turn on the ready switch.
0060-4 Inverter abnormal Critical
  • A load short-circuit occurs.
  • A short circuit occurs inside the module.
  • The fault seldom occurs.
 1. Check load cable connections.
2. If load cable distributions are normal, replace the power module.
0061-7 Inverter alarm Minor The bypass waveform is abnormal. 1. If not all modules generate the alarm, start the UPS and transfer it to normal mode and replace the faulty module.
2. If all modules generate the alarm, open the bypass input circuit breaker. After the inverter relay is closed, close the bypass input circuit breaker 10 seconds later.
0564-1 Overload timeout Critical
  • The load is excessive.
  • Derating reduces the rated system power.
  • The module is damaged.
 1. Check that there is no overload.
2. Check that the module power is not derated due to a fan fault.
3. If the alarm persists, replace the power module.
0565-1 Load impact transfer-to-bypass Minor
  • A large-power RCD load is instantly connected, or the output load short-circuits.
  • The inverter bridge short-circuits.
 1. Check the load.
2. If the load is normal, replace the power module.
0566-1 Output overload Minor
  • The load is excessive.
  • Derating reduces the rated system power.
  • The module is damaged.
 1. Check that there is no overload.
2. Check that the module power is not derated due to a fan fault.
3. If the alarm persists, replace the power module.
0570-4 BPM module abnormal Critical
  • The bypass fan is abnormal, or the air channel is blocked.
  • The ambient temperature exceeds the upper threshold.
  • The load is excessive.
 1. Check the bypass fan and air channel. If the fan is faulty, replace it.
2. Check that the ambient temperature is within 40 C.
3. Check that there is no overload.
0583-1 Inter-rack par. cable abnormal Critical
  • The inter-rack parallel system CAN bus is disconnected or short-circuited.
  • Only one rack works in a parallel system.
  • An ECM is faulty.
 1. Check the inter-rack parallel system CAN bus.
2. Rectify the disconnection or short-circuit fault.
3. Replace the ECM.
0583-4 The inter-rack industrial-frequency synchronization cable is broken. Replace the parallel cable.
0583-5 The inter-rack carrier synchronization cable is broken. Replace the parallel cable.
0583-6 The inter-rack INVBYP cable is broken.
The parallel CAN bus is broken.		 Replace the parallel cable.
0584-2 Inter-rack par. cable alarm Minor The inter-rack parallel cable is faulty. Replace the inter-rack parallel cable.
0584-4 The inter-rack industrial-frequency synchronization cable is broken.
0085-1 EPO Critical The EPO button is pressed. Restore the EPO button status. Start the UPS after the alarm is cleared.
0086-1 Max. number of BPM transfers Minor The system frequently transfers to bypass mode due to overload timeout or load impact. Check the load.
0087-1 System transfer-to-bypass Minor The neighboring UPS is abnormal and transfers to bypass mode. Check the reason why the neighboring UPS transfers to bypass mode.
0088-1 Rack address conflict Critical The configured rack address conflicts with another one. Check the rack address setting.
0089-1 Rack output overload Minor
  • The load is excessive.
  • The rack capacity setting is not appropriate.
 1. Check the load. Remove some loads or expand the UPS power capacity if the UPS is overloaded.
2. Check that the configured rack capacity meets requirements.
0090-1 Dry contact Critical The dry contact board fault Replace the dry contact board.
0090-2 The dry contact board MUE05A I2C communication fails.
The dry contact board MUE06A I2C communication fails.		 Replace the dry contact board MUE06A.
0356 Battery mode Minor Battery mode. Running status displayed. See details about how to handle other alarms.
0359 No power supplied Warning No power supplied. Running status displayed. See details about how to handle other alarms.
0332 Output disabled Minor The output is disabled. Running status displayed. See details about how to handle other alarms.
0334 BSC master system Warning BSC master system. Running status displayed. No suggested measures.
0334 BSC slave system BSC slave system. Running status displayed. No suggested measures.
0337 PDC bypass input breaker open Critical The bypass input circuit breaker on the PDC is OFF. Running status displayed. No suggested measures.
0338 PDC output breaker open Critical The output circuit breaker on the PDC is OFF. 1. Check that all UPS output switches are ON.
2. On the LCD, check that PDC output breaker open alarm has disappeared. If the alarm persists, tap the Clear Fault button to clear the alarm.
0341 PDC maint. breaker closed Minor The maintenance circuit breaker on the PDC is ON. Running status displayed. No suggested measures.
0342 Mains input breaker open Critical The mains input circuit breaker is OFF. Running status displayed. No suggested measures.
0343 BPM input breaker open Critical The bypass input circuit breaker is OFF. Running status displayed. No suggested measures.
0340 Maint. breaker closed Minor The maintenance circuit breaker is ON. Running status displayed. No suggested measures.
0345 Battery breaker open Critical The battery circuit breaker is OFF. Running status displayed. See details about how to handle other alarms.
0335 Generator connected Warning The generator is connected. Running status displayed. No suggested measures.
0594-1 Insufficient redundant racks Minor
  • The load is excessive.
  • The configured number of redundant racks is incorrect.
 1. Reduce the load.
2. Decrease the configured number of redundant racks.
0095-1 Insuffi. redundancy Minor
  • The load is excessive.
  • The configured number of redundant modules is incorrect.
 1. Reduce the load.
2. Decrease the configured number of redundant modules.
0096-1 ECO volt. Minor The ECO bypass abnormal voltage or frequency is out of the preset range.
The ECO bypass voltage or frequency range is incorrectly set.
The bypass input sequence is reverse or the neutral wire is disconnected.		 1. Check the bypass input voltage and frequency.
2. Check that the rated voltage, rated frequency, ECO bypass voltage range, and frequency range are correctly set.
3. Check that the bypass power cable or circuit breaker is connected.
0098-1 Bypass current not shared Minor
  • The output and input circuit breakers are OFF.
  • The length of the bypass input or output cables is incorrect.
  • The bypass SCR open-circuits.
 1. Check that the output and bypass input circuit breakers on each rack are ON.
2. Check that bypass input and output power cables on each rack meet the length requirements.
3. Rectify any bypass SCR open-circuit.
0150-1 Inverter asynchronous Minor
  • The bypass frequency changes fast.
  • The slew rate is incorrect.
 1. Check that the bypass input does not frequency change fast.
2. Check that the configured slew rate is correct.
0101-1 BSC signal abnormal Minor
  • The dual bus connector is loose.
  • Parameters are set incorrectly.
 1. Check the dual bus connector.
2. Check the parameter settings.
0102-1 Maint. breaker misoperation Critical The user operation is incorrect. 1. Shut down the inverter and then turn on the maintenance circuit breaker.
2. After maintenance, turn off the maintenance circuit breaker and then start the inverter.
0380 In self-check Warning The inverter is in self-check. Wait until the inverter self-check is complete.
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