Manual for HG8240/HG8245/HG8247 V100R002C04&C05

Manual for HG8240/HG8245/HG8247 V100R002C04&C05

Brand: HUAWEI

Category: Wireless Router

Document Type: Manual

Language: EN

Uploaded: Nov. 21, 2025, 6:05 p.m.

Manual Publish Date: 2011-01-26

Basic Requirements

  • Keep the device dry during storage, transportation, and running.
  • Prevent the device from colliding with other objects.
  • Install the device in strict compliance with vendor requirements.
  • Do not uninstall the device without permission.
  • Do not modify the device's structure, security, or performance design without authorization.
  • Abide by local laws and regulations.

Environment Requirements

  • Install in a well-ventilated place, away from direct sunlight.
  • Keep the device clean and away from water sources.
  • Do not place objects on the device.
  • Maintain at least 10 cm clearance around the device for heat dissipation.
  • Keep away from heat/fire sources and strong magnetic/electric fields.

Instructions for Use

  • Use vendor-delivered or recommended accessories.

Instructions for Cleaning

  • Stop the device, switch off power, and remove cables before cleaning.
  • Keep optical fiber connectors clean.
  • Use a soft cloth for cleaning, avoid cleaning fluid or spray-on detergent.

Instructions for Environment Protection

  • Dispose of retired devices and batteries at specified recycle places.
  • Handle packaging materials and batteries according to local laws and regulations.

Troubleshooting and error codes

Fault Type Possible Cause
Internet access failure The user terminal or the loop line is faulty.
The PON port is faulty.
The data configuration of the upper-layer device is incorrect.
The PON board on the OLT is faulty.
The optical path is faulty.
The board or port on the ONT is faulty.
There are network attacks.
The WAN port fails to obtain the address.
The ping operation with the IP addresses of the ONT WAN port and the ONT fails.
The WAN MAC address of the ONT defaults to 000000000002.
The NAT function is disabled on the bound WAN port.
The LAN port on the ONT is a bridge Ethernet port, but the PC connected to the LAN port fails to obtain the IP address allocated by the upper-layer network.
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