Brand: JVC
Category: Action Camera
Document Type: Manual
Language: EN
Brand: JVC
Category: Action Camera
Document Type: Manual
Language: EN
Uploaded: Aug. 10, 2025, 12:35 a.m.
| Problem/Situation | Remediation/Solution |
|---|---|
| Cannot turn on the camera. The power turns off suddenly. | • Battery pack is weak or depleted. Recharge the battery pack. |
| Camera cannot be turned on after plugging power adapter. | • Please make sure that you use the supplied power adapter and connect it to the power outlet correctly. • Battery pack is low. Recharge the battery pack. |
| WiFi icon does not appear after pressing WiFi button. | • "!" means the SD card is low speed or contains corrupted files. To solve this, format the SD card using the camera instead of a computer. (Please refer to the detailed Format instruction in Section 5). • The card has some problems and can not be recognized. Change the card with another one. • Or please change the SD card to a high speed one. |
| The files on the memory card do not display smoothly when the LCD shows the "!" marking. | • Memory is full. Delete some unnecessary videos/photos or insert a new SD card. |
| Cannot take video/photo. | • Power is off. Press the [Power Button] to turn on. • Please remove the battery/unplug the adapter. Then, insert the battery/plug the adapter and turn on the camera again. |
| The camera is frozen. | • Set the date and time in the [Setting] menu. |
| The date imprinted on the photo is incorrect | • Poor lighting. Take photo in better lighting. • The camera extends photo exposure time under low light/ indoor condition. Keep the camera (and the target subject) steady for several seconds when taking photos. • Place the camera on a flat and steady surface, or use a tripod when take photo. |
| Why do some of my indoor photos loSET blurry and dark? | • Select the proper white balance option to match the light source. |
| The color of the video/photo is not natural. | • "DV" indicates the internal memory of the camera. • "Removable Disk" indicates the external memory (memory card installed in the camera). • "WiVideo" indicates the bundled program. If you want to install this program, please double-click on it to start installation automatically. |
| When the camera is connected to the PC via USB cable, many Autoplay windows may pop out. They indicate the disks of the camera. |