Brand: JVC
Category: Action Camera
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Aug. 10, 2025, 12:33 a.m.
Malfunction due to water immersion or misuse is not covered by warranty.
Getting Started:
Record & Play:
| Problem/Situation | Remediation/Solution |
|---|---|
| Cannot turn on the camera/ The power turns off suddenly. | Battery pack is weak or depleted. Recharge the battery pack. |
| Camera cannot be turned on after plugging power adapter. | Please make sure that you use the JVC original power adapter and connect it to the power outlet correctly. |
| Wi-Fi icon does not appear after activating Wi-Fi. | Battery is low. Recharge the battery pack. |
| The camera is frozen. | Please remove the battery/unplug the adapter. Then, insert the battery/plug the adapter and turn on the camera again. |
| When the camera is connected to the PC via USB cable, many Autoplay windows may pop out. They indicate the disks of the camera. | "DV" indicates the internal memory of the camera. "Removable Disk" indicates the external memory (memory card installed in the camera). "WiVideo" indicates the bundled program. Please double-click it to start installation automatically. |
| The LCD shows "Connection Failed". | The password configuration does not match to the AP device you want to connect. The camera is not in the wireless network service area or weak network signal. Please make sure the Access Point is able to access the Internet. The camera does not support the type of encryption used on the AP device. |
| Wi-Fi connections break off. | The social websites update their websites without notice. Please visit the website to update your account setting or upgrade your camera firmware. The camera disables any Wi-Fi connection three minutes after shooting starts. Use the menu to re-enable it. |
| Connecting a USB cable stops photography. Photography is not possible with a USB cable connected. | Only time lapse and endless recording are available with a USB cable connected. (Endless recording is limited to 720p 30 fps.) |
| There is no HDMI output. | HDMI output is disabled during photography. |
| The thermometer icon appears. | Turn off the camera and allow it time to cool down. |