Brand: JVC
Category: Audio System
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for KW-R910BT
Uploaded: Nov. 21, 2025, 8:39 p.m.
Warranty Information
JVC Americas Corp. warrants this product for 2 years parts and labor for original retail purchasers in the US.
How to read this manual
- Operations are explained mainly using buttons on the faceplate.
- [XX] indicates the selected items.
- (→XX) indicates references are available on the stated page.
Before Use
- Do not operate any function that takes your attention away from safe driving.
- Adjust the volume so that you can hear sounds outside the car to prevent accidents.
- Lower the volume before playing digital sources to avoid damaging the speakers by the sudden increase of the output level.
- Avoid using the USB device or iPod/iPhone if it might hinder safe driving.
- Make sure all important data has been backed up.
- Never put or leave any metallic objects inside the unit to prevent a short circuit.
- If a disc error occurs due to condensation on the laser lens, eject the disc and wait for the moisture to evaporate.
- Do not leave the remote control in hot places.
- The Lithium battery is in danger of explosion if replaced incorrectly.
- The battery pack or batteries shall not be exposed to excessive heat.
- Keep the battery out of reach of children and dispose of used batteries promptly.
Maintenance
- Cleaning the unit: Wipe off dirt on the faceplate with a dry silicone or soft cloth.
- Handling discs: Do not touch the recording surface, stick tape, use accessories, or use damaged discs. Clean from the center outward with a dry cloth. Pull discs out horizontally. Remove burrs from the center hole and disc edge before inserting.
Troubleshooting and error codes
| Symptom | Remedy |
| Sound cannot be heard. | Adjust the volume to the optimum level. Check the cords and connections. |
| "MISWIRING CHK WIRING THEN RESET UNIT" / "WARNING CHK WIRING THEN RESET UNIT" appears and no operations can be done. | Check to be sure the terminals of the speaker wires are insulated properly, then reset the unit. If this does not solve the problem, consult your nearest service center. |
| Source cannot be selected. | Check the [SRC SELECT] setting. (→ 4) |
| Radio reception is poor. / Static noise while listening to the radio. | Connect the antenna firmly. Pull the antenna out all the way. |
| Correct characters are not displayed. | This unit can only display uppercase letters, numbers, and a limited number of symbols. |
| "PLEASE" and "EJECT" appear alternately. | Press ⏏, then insert the disc correctly. |
| "IN DISC" appears. | Make sure nothing is blocking the loading slot when you eject the disc. |
| Disc cannot be ejected. | Press and hold ⏏ to forcibly eject the disc. Be careful not to drop the disc when it is ejected. |
| Playback order is not as intended. | The playback order is determined by the file name (USB) or the order in which files were recorded (disc). This depends on the recording process earlier. |
| Elapsed playing time is not correct. | Check whether the track is a playable format. (→ 19) |
| "NOT SUPPORT" appears and track skips. | Check whether the connected device is compatible with this unit and ensure the files are in supported formats. (→ 19) |
| "CANNOT PLAY" flashes and/ or connected device cannot be detected. | Reattach the device. |
| Symptom | Remedy |
| Pandora | |
| "READING" keeps flashing. | • Do not use too many hierarchical levels and folders. Reload the disc or reattach the USB device. |
| The iPod/iPhone does not turn on or does not work. | • Check the connection between this unit and iPod/ iPhone. Detach and reset the iPod/iPhone using hard reset. New station creation is unsuccessful. |
| "ADD ERROR" "SEARCH ERR" "CHK DEVICE" "NO SKIPS" "NO STATIONS" "STATION LIM" | Check the Pandora application on your device. The skip limit has been reached. No stations are found. The number of registered stations has reached its limit. Retry after deleting unnecessary stations from your device. |
| "UPGRADE APP" | Make sure you have installed the latest version of the Pandora application on your device. |
| "CONNECT ERR" | Communication is unstable. |
| "RATING ERR" | Registration of thumbs up/thumbs down has failed. |
| "LICENSE ERR" | You try to access from a country which Pandora is not deliverable. |
| Station cannot be selected. | If "Explicit Content" in [Account Settings] is checked in the web version of iHeartRADIO, custom stations become unavailable. |
| "CREATE ERR" "SAVE ERROR" "DISCONNCTED" "NO SKIPS" "NO STATIONS" "NOT CONNCTD" | Custom station name creation is unsuccessful. Addition to the favorite category failed. Check the connection to the device. The skip limit has been reached. Retry later. No stations are found. Link to the application is impossible. |
| iHeartRadio | |
| "UPDATE APP" | Make sure you have installed the latest version of the iHeart Link for JVC application on your device. |
| "PLS LOGIN" | You haven't log in. Log in again. |
| "STATION NOT AVAILABLE" | Broadcast from the station is over. |
| "STATION NOT SELECTED" | No station is selected. |
| "STREAM ERR" | Broadcast data is interrupted. |
| "THUMBS ERR" | Registration of Thumbs Up/Down has failed. |
| "TIMED OUT" | The request has resulted in time-out. |
| Bluetooth® | |
| No Bluetooth device is detected. | Search from the Bluetooth device again. Reset the unit. (→ 3) |
| Pairing cannot be made. | Make sure you have entered the same PIN code to both the unit and Bluetooth device. Delete pairing information from both the unit and the Bluetooth device, then perform pairing again. (→ 11) |
| "PAIRING FULL" appears. | The number of registered devices has reached its limit. Retry after deleting an unnecessary device. (→ 15, DELETE PAIR) |
| "PLEASE WAIT" appears. | The unit is preparing to use the Bluetooth function. If the message does not disappear, turn off and turn on the unit, then connect the device again. |
| "BT DEVICE NOT FOUND" appears. | The unit failed to search for the registered Bluetooth devices during [AUTO CNNCT]. Turn on Bluetooth from your device and connect manually. (→ 15) |
| Echo or noise occurs. | Adjust the microphone unit's position. (→ 11) Check the [ECHO CANCEL] setting. (→ 13) |
| Phone sound quality is poor. | Reduce the distance between the unit and the Bluetooth device. Move the car to a place where you can get a better signal reception. |