Brand: JVC
Category: Camcorder
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Aug. 10, 2025, 12:36 a.m.
Refer to the warranty card for specific warranty information.
| Symptom | Action |
|---|---|
| Power does not turn on. | Is the AC adapter properly connected? Is the battery charged? Make sure to wait for an interval of at least 5 seconds before turning on the power again. |
| Unable to start recording. | Is the record trigger button/lock switch on the handle turned on? Is the write-protect switch of the SD card turned on? Make sure that the write-protect switch is turned off. Is the camera recorder set to the Camera mode? Is the SD card inserted compatible with the recording format? |
| Camera image is not output on the LCD monitor and viewfinder screen. | Is the camera recorder set to the Camera mode? Use the [MODE] selection button to switch to the Camera mode. |
| Playback does not start after selecting a clip thumbnail and pressing the Set button (●). | Is the selected clip a playable clip? Playback is not possible if the clip has a different video format setting. |
| No sound during playback. | Is the currently played clip recorded in the Variable Frame Rec mode? |
| Images on the LCD monitor and viewfinder screen appear dark or blurred. | Readjust the brightness of the LCD monitor and viewfinder. Check ND filter, iris, and shutter speed settings. Adjust peaking. |
| The [CH1/CH2] recording level adjustment knob does not work. | Check the [CH1/CH2 AUTO/MANUAL] switch setting. Check the [FULL AUTO] switch setting. Check the [Audio On FULL AUTO] setting. |
| SD card cannot be initialized (formatted). | Make sure that the write-protect switch of the SD card is turned off. |
| Battery alarm appears even after loading a charged battery. | Is the battery too old? |
| The time code and user's bit are not displayed. | Check the [LCD/VF] → [Display Settings] → [TC/UB] setting. To display time code or user's bit, set it to "TC” or “UB”. |
| The date and time are not displayed. | The date and time are only displayed on the Display 1 and Display 2 screens in the Camera mode. Check [System] → [Record Set] → [Time Stamp] setting. |
| Incorrect display on the viewfinder. | Is the LCD monitor used with [LCD/VF] → [LCD + VF] set to “Off”? |
| The actual recording time is shorter than the estimated time. | The recordable time may be shorter depending on the shooting conditions or the subject. |
| The two camera recorders are not synchronized even though the time codes have been synchronized. (Slave device is not displayed.) | Check the [TC IN/OUT] switch setting. Set [System] → [Record Set] → [Record Format] → [A Frame & Bit Rate] to ensure the same frame rate. |
| Cannot connect to wireless LAN. | Check connection mode and settings ([SSID] and [Passphrase]). Adjust [Passphrase] if incorrect. |
| The View Remote screen turns black. The screen flickers. The screen freezes. Cannot perform remote operation. | The network path may be congested. Wait before refreshing the web browser. |
| The clips cannot be uploaded to the FTP server. | Adjust [Clip Server] settings. Check the maximum clip size limit. Refer to FTP transfer error list. |
| The wireless LAN is disconnected. | Change usage environment. Connect via wired LAN. |
| GPS signal cannot be received. | Signal reception may be affected by buildings or trees. Perform positioning at an unobstructed location. |
| The position is not accurate. | Precision error may occur if the GPS signal is weak or reflected off surrounding buildings. |