Brand: JVC
Category: Camcorder
Document Type: Manual
Language: EN
Brand: JVC
Category: Camcorder
Document Type: Manual
Language: EN
Uploaded: Aug. 10, 2025, 12:36 a.m.
| Problem | Solution |
|---|---|
| Battery Pack | |
| Unable to turn on the power when using the battery pack. | Recharge the battery pack. If the terminal is dirty, wipe it with a cotton swab. Use only JVC battery packs. |
| Short usage time even after charging. | Battery deterioration; replace the battery pack. |
| Unable to charge the battery pack. | Ensure the terminal is clean. Use only original battery packs. |
| The remaining battery display is not correct. | Remaining battery power may not be displayed when the AC adapter is connected or due to prolonged use in extreme temperatures or repeated charging. |
| Recording | |
| Recording cannot be performed. | Set to the recording mode. |
| Recording stops automatically. | Recording stops after 12 consecutive hours. Turn off and on again. It may also stop if the unit overheats. |
| The focus is not adjusted automatically. | Adjust focus manually, especially in dark or low-contrast scenes. Wipe the lens with a cleaning cloth. Cancel manual focus in the menu. |
| The zoom does not work. | Zoom operation is unavailable during time-lapse recording or when the image stabilizer is active. Use digital zoom by setting it. |
| Card | |
| Cannot insert the SD card. | Ensure it's inserted in the correct direction. |
| Unable to copy to SD card. | Format the card if it was used on other devices. |
| Playback | |
| Sound or video is interrupted. | Playback interruption between scenes is not a malfunction. |
| The same image is displayed for a long time. | SD card may be damaged or have reading difficulties. Try to play back as much as possible or execute formatting. |
| The motion is choppy. | SD card may be damaged or have reading difficulties. Try to play back as much as possible or execute formatting. |
| Cannot find a recorded file. | Cancel date search functions. |
| No date/time display. | Set the date/time. |
| Images are projected vertically on the TV. | Adjust the TV's screen. |
| The image displayed on TV is too small. | Set appropriately. |
| Unable to delete file. | Protected files cannot be deleted. Release protection first. |
| PC | |
| Unable to copy files to the PC's HDD. | Connect the USB cable. Ensure "Everio MediaBrowser" is installed. Ensure sufficient free space on PC's HDD. |
| Unable to copy files to DVD with a PC. | A recordable DVD drive is required. |
| Cannot upload the file to YouTube. | Create a YouTube account. |
| Screen/Image | |
| The LCD monitor is difficult to see. | May be difficult to see in bright areas like direct sunlight. |
| A band or ball of bright light appears on the LCD monitor. | Change unit's direction to avoid direct light source. This is not a malfunction. |
| The recorded subject is too dark. | Use backlight compensation when the background is bright. |
| The recorded subject is too bright. | Adjust backlight compensation. |
| The color looks strange. | Wait for natural colors to be achieved; white balance may need time to adjust. |
| Other Problems | |
| The unit operates slowly when switching the power on or off. | Copy all videos to PC and erase files from the unit, especially if there are many recorded files. |
| The image is grainy. | Occurs when using digital zoom as the image is enlarged digitally. |
| The unit heats up. | This is not a malfunction; it may become warm with prolonged use. |
| Make a backup of important recorded data. | Copy important recorded data to DVD or other media. JVC is not responsible for lost data. |
| Error Message? | |
| CHECK LENS COVER | Open the lens cover. |
| COMMUNICATION ERROR | Reconnect USB cable. Turn units on/off. Reattach battery. |
| FORMAT ERROR! | Check operating procedure. Turn unit off and on again. |
| MEMORY CARD ERROR! | Turn unit off and on again. Remove/re-insert SD card. Clean SD card terminals. Back up files and format if problem persists. |
| NOT FORMATTED | Select "OK", then "YES" on the "DO YOU WANT TO FORMAT?" screen. |
| RECORDING FAILURE | Turn unit off and on again. |
| VIDEO MANAGEMENT FILE IS DAMAGED, RECOVERY IS REQUIRED TO RECORD/PLAYBACK, RECOVER? | Select to recover. |
| UNSUPPORTED SCENE! | Use files recorded with this unit. Files from other devices may not play. |
| THIS FILE IS PROTECTED | Switch off the protect function. |
| CHECK CARD'S WRITE PROTECTION SWITCH | Set the write protect switch to off. |
| INSUFFICIENT AVAILABLE SPACE | Delete files, move files to PC, or replace SD card. |
| MAXIMUM QUANTITY RECORDING FOLDERS/FILES HAS BEEN REACHED | Move files to PC or format SD card with "FILE + MANAGEMENT NO". |
| NUMBER OF FOLDERS OVERFLOW | Move files to PC or format SD card with "FILE + MANAGEMENT NO". |
| FILE QUANTITY LIMIT EXCEEDED | Move files to PC or format SD card with "FILE + MANAGEMENT NO". |