Brand: JVC
Category: Camcorder
Document Type: Manual
Language: EN
Brand: JVC
Category: Camcorder
Document Type: Manual
Language: EN
Uploaded: Aug. 10, 2025, 12:34 a.m.
| When the unit is not working properly | Troubleshooting Steps |
|---|---|
| Resetting this Unit | 1. Open the terminal cover. • Remove the power cord and all connecting cables. 2. Close the LCD monitor to turn off this unit. 3. Press the Reset button gently using an object with pointed tip. |
| Unable to charge the battery. | • Ensure charging with the supplied AC adapter. • Check connections. • Charge within the room temperature range of 10°C to 35°C. • Use an original AC adapter. • Charging is not possible in progressive (50p) recording or Wi-Fi mode. |
| The remaining battery display is not correct. | If the unit is used in extreme temperatures or the battery is repeatedly charged, the display may not be accurate. |
| The battery runs out quickly even after charging. | • Ensure charging with the supplied AC adapter. • Battery performance may drop in temperatures between -10°C to 0°C. • If recording time is very short even after full charge, the battery may need replacement. |
| Unable to turn on the power. | Charge the battery for more than 40 minutes before turning on the power. |
| Recording cannot be performed. | Check the button. Set to recording mode by tapping the REC button. |
| Recording stops automatically. | Recording stops automatically after 12 consecutive hours. Turn off the unit, wait, then turn it on again. |
| The continuous shooting speed of still images is slow. | This may happen if used repeatedly or under certain recording conditions. |
| The focus is not adjusted automatically. | Adjust focus manually. Wipe the lens with a cleaning cloth. |
| Zoom does not work. | Digital zoom is not available in still image mode or time-lapse recording. Set ZOOM in the menu. |
| Mosaic-type noise occurs when recording scenes with fast movements or extreme changes in brightness. | Set "VIDEO QUALITY" to "UXP" or "XP". |
| The inside of the lens is foggy. | Open the terminal cover, close the LCD monitor, and leave it to reduce temperature. Condensation can occur inside the lens due to internal humidity when temperature rises. |
| Preventing fogging inside the lens (During recording) | 1. Avoid direct sunlight; record in shade. 2. Use a tripod. 3. Leave the terminal cover open while recording (waterproof/dust-proof features will not function). 4. Turn off power when not recording. |
| Preventing fogging inside the lens (During charging) | Charge in a low humidity environment. |
| Cannot insert the SD card. | Ensure correct direction. Do not use miniSD or microSD cards. |
| Unable to copy to SD card. | Set "REC MEDIA FOR VIDEO/IMAGE" to SD card. Format the SD card if necessary. Check the write protection switch. |
| Sound or video is interrupted. | Interruption at connecting sections between scenes is normal. |
| There is no sound. | Turn off "Silent Mode". Set "OPERATION SOUND" to "ON". Audio not recorded for TIME-LAPSE RECORDING. |
| The same image is displayed for a long time. | Use a high speed SD card. Clean terminals. Format SD card. Verify PC system requirements. |
| The motion is choppy. | Use a high speed SD card. Clean terminals. Format SD card. Verify PC system requirements. |
| Cannot find a recorded file. | Change playback media. Select "PLAYBACK OTHER FILE". |
| Images do not appear on the TV properly. | Disconnect and reconnect cable. Reset the unit. |
| Images are projected vertically on the TV. | Set "VIDEO OUTPUT" to "4:3". Adjust TV screen. |
| The image displayed on TV is too small. | Set "VIDEO OUTPUT" to "16:9". |
| When connected to the TV via the HDMI mini cable, proper images and sounds are not output. | Disconnect and reconnect HDMI cable. Turn the unit off and on again. |
| HDMI-CEC functions do not work properly | Set "HDMI CONTROL" to "OFF". |
| The unit operates slowly | Copy all files to a computer and erase them from the unit. |
| This unit does not function properly and error messages appear. | Turn off the unit, remove AC adapter, and press Reset button. |
| CHARGE lamp and POWER/ACCESS lamp are blinking | Turn off the unit, remove AC adapter, and press Reset button. If problem persists, contact JVC dealer. |