Brand: JVC
Category: Camcorder
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for JY-HM360E
Uploaded: Aug. 10, 2025, 12:34 a.m.
Warranty Information
No warranty period information found in the document.
- Camera Mode: The primary shooting mode. Press the [REC] trigger to start recording.
- Media Mode: Allows playback and deletion of recorded clips. Access by pressing the [MODE] button when not shooting.
- USB Mode: Enables connection to a PC to transfer files. Recognized as a peripheral drive.
Troubleshooting and error codes
| Symptom | Action |
|---|---|
| Power does not turn on. | Is the AC adapter properly connected? Is the battery charged? Is the power turned on immediately after it is turned off? Make sure to wait for an interval of at least 5 seconds before turning on the power again. |
| Unable to start recording. | Is the record trigger button/lock switch on the handle turned on? Is the write-protect switch of the SD card turned on? Make sure that the write-protect switch is turned off. Is the camera recorder set to the Camera mode? Is the SD card inserted compatible with the recording format? |
| Camera image is not output on the LCD monitor and viewfinder screen. | Is the camera recorder set to the Camera mode? Use the [MODE] selection button to switch to the Camera mode. |
| Playback does not start after selecting a clip thumbnail and pressing the Set button (●). | Is the selected clip a playable clip? Playback is not possible if the clip has a different video format setting. |
| Images on the LCD monitor and viewfinder screen appear dark or blurred. | Readjust the brightness of the LCD monitor and viewfinder. Is the iris closed? Is the shutter speed setting too high? Use the [PEAKING +/-] button to adjust the contour for the LCD monitor and the viewfinder screen. |
| The [CH1/CH2] recording level adjustment knob does not work. | Is the [CH1/CH2 AUTO/MANUAL] switch set to "AUTO"? Is the [FULL AUTO ON/OFF] switch set to “ON”? Is the [FULL AUTO ON/OFF] switch set to “ON”, and [A/V Set] → [Audio Set] → [Audio On FULL AUTO] set to "Auto"? |
| SD card cannot be initialized (formatted). | Is the write-protect switch of the SD card turned on? Make sure that the write-protect switch is turned off. |
| Battery alarm appears even after loading a charged battery. | Is the battery too old? |
| The time code and user's bit are not displayed. | Even in Camera mode or Media mode, the time code and user's bit may not be displayed depending to the type of display. Is [LCD/VF] → [Display Settings] → [TC/UB] set to “Off”? To display the time code or user's bit, set it to "TC” or “UB”. |
| The date and time are not displayed. | The date and time are only displayed on the Display 1 and Display 2 screens in the Camera mode (during shooting). Is [System] → [Record Set] → [Time Stamp] set to “On”? To display the date and time, set it to “Off”. |
| Incorrect display on the viewfinder. | Is the LCD monitor used with [LCD/VF] → [LCD + VF] set to "Off"? |
| The actual recording time is shorter than the estimated time. | The recordable time may be shorter depending on the shooting conditions or the subject. |
| The two camera recorders are not synchronized even though the time codes have been synchronized. ( M on the Slave device is not displayed.) | Is the [TC IN/OUT] switch correctly set? Set [System] → [Record Set] → [Record Format] → [Frame & Bit Rate] such that the two camera recorders have the same frame rate. |