Brand: JVC
Category: DVD Player
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 7:32 p.m.
JVC warrants this product for 1 year for parts and 90 days for labor, covering defects in materials and workmanship.
| Troubleshooting | Likely Cause | Solution |
|---|---|---|
| Power does not come on. | Power plug is not inserted securely. | Plug in securely. |
| "REGION CODE ERROR!" is shown on the TV screen. | Region code of the inserted disc does not match the unit. | Check the region code of the disc printed on the disc jacket. |
| Operation is not possible. | Microcomputer malfunction due to lightning or static electricity. | Turn off the power and unplug the power cord, then connect the power cord again. |
| Moisture condensation caused by a sudden change of temperature or humidity. | Turn off the power, then turn it on a few hours later. | |
| The disc does not allow the operation, or an unplayable disc is inserted. | Check and replace the disc (see page 2). | |
| [LOCK] is displayed on the display window and the disc tray does not open. | The tray lock function is activated. | Press while pressing down on the unit in standby mode. |
| Picture is noisy. | The unit is connected to a VCR directly and the copyguard function is activated. | Connect the unit so that the picture signal flows directly to the TV. |
| Picture is distorted when using COMPONENT VIDEO OUT or S-VIDEO output jack(s). | Both the component connection and S-video connection are made. | Disconnect the unused one. |
| DVD VIDEO disc playback sound level is lower than TV broadcast sound level. | Incorrect D.RANGE CONTROL setting. | Set the [D.RANGE CONTROL] preference to [TV MODE] (see page 23). |
| Analog audio output is distorted. | Incorrect OUTPUT LEVEL setting. | Set the [OUTPUT LEVEL] preference to [LOW] (see page 23). |
| Sound is abnormal when DTS-encoded source is played back. | Audio equipment lacks DTS decoder. | Connect audio equipment with a built-in DTS decoder to the unit. |
| Playing back a source other than DTS-encoded one. | Play back a source other than DTS-encoded one. | |
| MP3: No sound comes out. | MP3 disc is recorded with the "packet writing." | It cannot be played. |
| MP3: Files (tracks) are not played in the recorded order. | MP3 files are played in alphabetic order. | This unit plays the files in the alphabetic order. So, the playback order can vary. |