Brand: JVC
Category: Television
Document Type: Manual
Language: EN
Manual for C-13910
Uploaded: Nov. 21, 2025, 7:57 p.m.
Warranty Information
JVC warrants this product free from defects for 1 year, with the picture tube covered for two years.
Power: Press the POWER button to turn the TV on/off. The power lamp glows red when on. The AV-27920 has an On Timer lamp. Ensure the TV/CATV switch is set correctly (RM-C754/RM-C751 only).
Volume: Use the VOLUME button to adjust sound level. Press MUTING to silence sound; press again to restore.
Channels: Use the 10-key pad for direct access or the CHANNEL -/+ buttons to scan. RETURN+ can be used to go back to the previous channel or set a "Return Channel".
Menus: Press MENU buttons to access onscreen menus for settings like Picture, Sound, Clock, Timer, and Channel Guard. Use arrow buttons to navigate and select options.
Remote Control: Universal remotes (RM-C754, RM-C751) can control VCRs and CATV boxes. Refer to the manual for code setup.
Volume: Use the VOLUME button to adjust sound level. Press MUTING to silence sound; press again to restore.
Channels: Use the 10-key pad for direct access or the CHANNEL -/+ buttons to scan. RETURN+ can be used to go back to the previous channel or set a "Return Channel".
Menus: Press MENU buttons to access onscreen menus for settings like Picture, Sound, Clock, Timer, and Channel Guard. Use arrow buttons to navigate and select options.
Remote Control: Universal remotes (RM-C754, RM-C751) can control VCRs and CATV boxes. Refer to the manual for code setup.
Troubleshooting and error codes
| PROBLEMS | CHECK |
|---|---|
| There is no power | • See if the power cord became unplugged. • Perhaps you have experienced a blown circuit breaker or fuse or a power outage. |
| There is no picture or no sound | • The antenna could be disconnected. • The input mode (TV or Video) could not be set properly, refer to page 20. • The tuner mode (in the Auto Tuner Setup) could be set improperly, refer to page 13. • The station may be having difficulties, check to see if other channels are operating normally. |
| Remote control is not operating or operating properly | • Check that the batteries are still working and properly installed. • Make sure there are no objects blocking a clear path from the remote to the TV. • Check that the TV/CATV switch is in the proper position (RM-C754 and RM-C751) — set to TV to view television. • Maybe you are too far from the TV, you must be within 23 feet (or 7 meters). |
| You cannot select a certain channel | • Make sure the channels are programmed. See Channel Summary, page 17. • Perhaps the channel is locked, select it with the 10 key pad and follow instructions. |
| The power turns off by itself | • Perhaps the On/Off Timer is set, press the power button, check page 17. • The power was interrupted or the power cord unplugged. Reset the clock, check page 16. |
| The clock is wrong | • The power was interrupted and the clock not reset. Reset the clock, check page 16. |
| On Timer is blinking | • There is a problem with the TV. Unplug the set and call for service. |
| PICTURE The picture color quality is poor |
• Tint and color may be improperly adjusted. Check page 14. • Video Status mode may be set to an inappropriate setting. Check page 14. |
| There are lines across the picture | • There could be interference from another energy consuming appliance, such as a computer, another TV or VCR. Move any other such appliances farther away from the TV. |
| The picture is spotted | • There could be interference from a running high wattage appliance such as a hair-dryer, vacuum cleaner, or neon sign. You will have to move the antenna away from the source of the interference or change it to a coaxial cable which is less prone to interference. |
| Double picture (Ghosts) | • A building or airplane can reflect the original signal producing a second, delayed one. Adjust the antenna position. |
| Snowy picture/ Image noise | • The antenna may be damaged, disconnected or turned. Check the antenna connection, page 6. If it is damaged, you will have to replace it. |
| Screen is 80% black | • Closed Caption Text Mode is on. Press the CLOSED CAPTION button until you select Off. |
| SOUND Bilingual or stereo programs can't be heard |
• Make sure the MTS mode is properly set. Refer to page 15 for details on setting MTS Modes. • TV Speakers may be turned off in the menu, see page 16. |
| NOT A PROBLEM Static electricity |
• It is normal to feel a surge of static electricity if you brush over or touch the screen. |
| You hear occasional crackling sounds | • It is normal for the TV to emit crackling sounds when turned on or off. Unless the sound or picture become abnormal, this is fine. |