Brand: KENWOOD
Category: Audio System
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand: KENWOOD
Category: Audio System
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 7:40 p.m.
No specific warranty period is mentioned in this document.
| Issue | Solution |
| No sound comes out of the speakers. | Adjust the volume to the optimum level. Check the cords and connections. |
| The unit does not work at all. | Reset the unit. (P.2) |
| The remote controller does not work. | Replace the battery. |
| While playing a track, sound is sometimes interrupted. (USB) | The tracks are not properly copied into the USB device. Copy the tracks again, and try again. |
| No sound comes out of the speakers. (iPhone) | Disconnect the iPhone, then connect it again. Select another source, then reselect “iPhone”. |
| The iPhone does not turn on or does not work. | Check the connecting cable and its connection. Update the firmware version of iPhone. Charge the battery of iPhone. Reset the iPhone. |
| Sound is distorted. | Deactivate the equalizer either on this unit or the iPhone. |
| A lot of noise is generated. | Turn off (uncheck) “VoiceOver" on the iPhone. |
| Automatic presetting does not work. (Radio) | Store stations manually. (P.6) |
| Static noise while listening to the radio. | Connect the antenna firmly. |
| No picture appears on the screen. (AV-IN) | Turn on the video component if it is not on. Connect the video component correctly. |
| Phone sound quality is poor. (Bluetooth) | Reduce the distance between the unit and the Bluetooth mobile phone. Move the car to a place where you can get a better signal reception. |
| The sound is interrupted or skipped while using a Bluetooth audio player. | Reduce the distance between the unit and the Bluetooth audio player. Turn off, then turn on the unit. (When the sound is not yet restored) connect the player again. |
| The connected audio player cannot be controlled. | Check whether the connected audio player supports AVRCP (Audio/Video Remote Control Profile). |
| The Bluetooth device does not detect the unit. | Search from the Bluetooth device again. If you are connected to another Bluetooth device, disconnect the Bluetooth connection. |
| The unit does not pair with the Bluetooth device. | Turn off, then turn on the Bluetooth device. Disconnect the Bluetooth device currently connected and then register the new device. (P.11) |
| Remote control KCA-RCDV340 (optional accessory) cannot control the unit. | Turn its operation mode switch to "DVD." |