Brand: KENWOOD
Category: Audio System
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand: KENWOOD
Category: Audio System
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 8:05 p.m.
Kenwood U.S.A. Corporation warrants this product for one year from the date of original purchase.
| PROBLEM | POSSIBLE CAUSE | SOLUTION |
|---|---|---|
| The power does not turn on. | The fuse has blown. | After checking for short circuits in the wires, replace the fuse with one with the same rating. |
| No sound can be heard, or the volume is low. | Attenuator is turned on. | Turn off Attenuator. |
| The fader or balance settings are set all the way to one side. | Reset the fader or balance settings. | |
| The input/output wires or wiring harness are connected incorrectly. | Reconnect the input/output wires or the wiring harness correctly. See the section on "Connecting Wires to Terminals". | |
| The values of Volume offset are low. | Increase the values of Volume offset. (see p. 15) | |
| Nothing happens when the buttons are pressed. | The computer chip in the unit is not functioning normally. | Press the reset button on the unit (see p. 5). |
| The sound quality is poor or distorted. | One of the speaker wires is being pinched by a screw in the car. | Check the speaker wiring. |
| The speakers are not wired correctly. | Reconnect the speaker wires so that each output terminal is connected to a different speaker. | |
| Radio reception is poor. | The car antenna is not extended. | Pull the antenna out all the way. |
| The antenna control wire is not connected. | Connect the wire correctly, referring to the section on "Connecting Wires to Terminals". | |
| The memory is erased when the ignition is turned off. | The battery wire has not been connected to the proper terminal. | Connect the wire correctly, referring to the section on "Connecting Wires to Terminals". |
| The ignition and battery wire are incorrectly connected. | Connect the wire correctly, referring to the section on "Connecting Wires to Terminals". | |
| A CD ejects as soon as it is loaded. | The CD is upside-down. | Load the CD with the labeled side up. |
| The CD is quite dirty. | Clean the CD, referring to the section on "Cleaning CDs" (see p. 6). | |
| The sound skips on a CD. | The CD is scratched or dirty. | Clean the CD, referring to the section on "Cleaning CDs" (see p. 6). |
| A track will not play. | Random play has been selected. | Turn off random play. |
| Can't remove disc. | The cause is that more than 10 minutes has elapsed since the vehicle ACC switch was turned OFF. | The disc can only be removed within 10 minutes of the ACC switch being turned OFF. If more than 10 minutes has elapsed, turn the ACC switch ON again and press the Eject button. |
| Free switching of the sound quality. | The system Q function is set on Scan mode. | Refer to the "System Q" page and switch it to a function other than Scan mode. (see p. 11). |
| Audio control setting cannot be achieved. | The system Q function is set on Scan mode. | Refer to the "System Q" page and switch it to a function other than Scan mode. (see p. 11). |
| The disc control mode cannot be selected. | No wire has been connected to the disc changer input terminal on the unit. | Connect the wire to the disc changer input terminal on the unit. |
| The specified disc does not play, but another one plays instead. | The specified CD is quite dirty. | Clean the CD. |
| The CD is upside-down. | Load the CD with the labeled side up. | |
| The disc is loaded in a different slot from that specified. | Eject the disc magazine and check the number for the specified disc. | |
| The disc is severely scratched. | Try another disc instead. | |
| The sound skips. | Something is touching the disc changer. | Remove whatever is touching it. |
| The CD is scratched or dirty. | If skipping happens at the same place when the car is stopped, something with the CD is wrong. Clean the CD. | |
| The display shows that the changer is being played, but no sound can be heard. | The computer chip in the unit is not functioning normally. | Press the reset button on the unit (see p. 5). |
| The specified track will not play. | Random play or magazine random play has been selected. | Turn off random play or magazine random play. |
| Track repeat, disc repeat, track scan, random play, and magazine random play start by themselves. | The setting is not cancelled. | The settings for these functions remain on until the setting to off or the disc ejected, even if the power is turned off or the source changed. |
| Cannot play CD-R or CD-RW | Finalization processing is not being conducted for CD-R/CD-RW. | Conduct finalization processing with CD recorder. |
| A non-compatible CD changer is being used to play the CD-R/CD-RW. | Use a CD changer compatible with CD-R/CD-RW to play. |