Manual for DPX500BT

Manual for DPX500BT

Brand: KENWOOD

Category: Audio

Document Type: Manual

Language: EN

Available Languages: EN , ES

Uploaded: Nov. 21, 2025, 6:52 p.m.

Manual Publish Date: 2012

Warranty Information

Warranty information is not explicitly stated in this manual.

Basic Operations:

  • Power: Press [SRC] to turn on, press and hold [SRC] to turn off.
  • Source Selection: Press [SRC] to cycle through sources (Tuner, USB, iPod, Pandora, Aha, iHeartRadio, Bluetooth audio, AUX).
  • Volume: Turn the [Control knob] to adjust volume. Press to quickly mute.
  • Clock Adjustment: Press and hold [Control knob] to set hour and minute.
  • Audio Adjustments: Press [AUDIO] button to access Bass, Middle, Treble, EQ presets, etc.

Listening to sources:

  • Tuner: Press [SRC] for TUNER, use [Q] for band selection, [] or [] to select station.
  • CD/Audio File/USB/iPod: Insert disc or connect USB/iPod. Use [] or [] for selection, [II] for play/pause, hold [] or [►►►] for fast forward/backward.
  • Pandora/Aha/iHeartRadio: Connect smartphone, open app, press [SRC] to select source. Basic controls include thumbs up/down, skip, play/pause.
  • Bluetooth Audio: Register player, select source via [SRC]. Basic controls include play/pause, skip, folder selection.
  • AUX: Connect audio player, select AUX source, play music.

Hands-free Phoning (DPX500BT):

  • Pair phone via Bluetooth. Use [ ] button to enter BT mode.
  • Make/answer calls using phone book, call log, or speed dial.
  • Use [Control knob] for navigation and making calls.

Troubleshooting and error codes

Error/ProblemCauseSolution
Setting Error

Some functions disabled by settings.

  • Cannot set up display.
  • Cannot set up subwoofer/low pass filter.
  • No output from subwoofer.
  • Cannot set up subwoofer phase.
  • Ensure Demonstration mode is off.
  • Set "SUBWOOFER SET" to ON.
  • Set "LPF SUBWOOFER" to not "THROUGH".
Operation/Wiring Error

General Issues:

  • Key beep does not sound.
  • Sound cannot be heard.
  • Radio reception is poor.

Disc Source:

  • Specified disc does not play.
  • Disc cannot be ejected.

Audio File Source:

  • Sound skips.

iHeartRadio Source:

  • Station cannot be selected.

Bluetooth Source:

  • Hands-free talk volume is low.
  • No beep at incoming call.
  • Voice not recognized.
  • Check Preout jack usage.
  • Adjust volume, check connections.
  • Extend car antenna.
  • Clean disc, check for scratches, try another disc.
  • Press and hold [] to forcibly eject, reset unit.
  • Clean media, check recording condition.
  • Check iHeartRadio "Explicit Content" setting.
  • Adjust "MIC GAIN" or "CALL BEEP" settings.
  • Close windows, speak louder, check phone compatibility.
Error Messages
  • "PROTECT" (blink)
  • "COPY PRO"
  • "iPod ERROR"
  • "NA DEVICE"
  • "NA FILE"
  • "NO DEVICE"
  • "NO MUSIC"
  • "PLEASE EJECT"
  • "READ ERROR"
  • "TOC ERROR"
  • "USB ERROR"
  • Bluetooth Messages: "AUD DISCONCT", "DEVICE FULL", "HF DISCONCT", "HF ERROR 68/89", "NO DATA", "NO ENTRY", "NO ACTIVE DVC", "NO NUMBER", "NO SUPPORT", "N/A VOICE TAG", "PAIRING NG"
  • Pandora Messages: "ADD ERROR", "CHECK DEVICE", "CONNECT ERROR", "LICENSE ERROR", "NO CONTENT", "NO SKIPS", "NO STATIONS", "NOT EXIST", "RATING ERROR", "SEARCH ERROR", "STATION LIMT", "UPGRADE APP"
  • iHeartRadio Messages: "CANNOT CREATE", "CANNOT SAVE", "DELETE ERROR", "DISCONNECT", "NO CONTENT", "NO SKIPS", "NO STATIONS", "NOT CONNECT", "PLEASE LOGIN", "STATION NOT AVAILABLE", "STATION NOT SELECTED", "STREAM ERROR", "THUMB FAILED", "TIME OUT"
  • Aha Messages: "ACTN DISABLED", "AHA APP UPDATE REQUIRED", "AHA UNAVAILABLE", "CHECK APP", "CHECK DEVICE", "CONNECT PHONE", "LOGIN FAILED", "NETWORK UNAVAILABLE", "NO CONTENT", "POOR GPS"
  • SiriusXM Advisory Messages: "CH UNAVAIL", "CHAN UNSUB", "CHECK ANTENNA", "CHECK TUNER", "iPod FULL", "MEMORY FULL", "NO SIGNAL", "SUBSCRIPTION UPDATED - PRESS ENTER TO CONTINUE.", "TAG ERROR", "NO TAG FNC", "WRONG CODE"
  • Speaker wire short circuit or chassis touch.
  • Copy-protected file.
  • iPod connection failed.
  • Unsupported USB device or iPod connection failed.
  • Unsupported audio file format.
  • USB device selected but not connected.
  • No playable audio file on USB.
  • Unit malfunction.
  • USB device file system broken.
  • CD issue (dirty, upside down, scratched, unreadable).
  • USB device issue.
  • Bluetooth audio player communication failure.
  • Too many Bluetooth devices registered.
  • Cell-phone communication failure.
  • Firmware update failed.
  • No call list/phone book data.
  • Phone not registered.
  • No cell-phone connected.
  • Caller ID not notified.
  • Phone does not support voice recognition.
  • Phone cannot start voice recognition.
  • Pairing failed.
  • Station registration failed.
  • Device not ready for Pandora.
  • Unstable communication.
  • Region restriction.
  • No receivable content.
  • No more skips available.
  • No receivable station.
  • Station deleted or unregistered.
  • Rating failed.
  • No station found.
  • Station limit reached.
  • Outdated Pandora app.
  • Custom station creation failed.
  • Favorite category addition failed.
  • Station deletion failed.
  • Check connection.
  • No receivable content.
  • No more skips available.
  • No receivable station.
  • Link impossible.
  • Login required.
  • Station unavailable.
  • Station not selected.
  • Broadcast interrupted.
  • Thumbs Up/Down failed.
  • Request timed out.
  • Unavailable operation.
  • App update needed.
  • Server connection issue.
  • Login required.
  • Device connection issue.
  • No receivable content.
  • Poor GPS signal.
  • Selected channel unavailable.
  • Selected channel not subscribed to.
  • No antenna connected.
  • No SiriusXM tuner connected.
  • iPod memory full.
  • Tag memory full.
  • No SiriusXM signal.
  • Subscription updated.
  • Tag transfer failed.
  • iPod does not support tag memory.
  • Incorrect pass code.
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