Brand: KENWOOD
Category: Audio
Document Type: Manual
Language: EN
Brand: KENWOOD
Category: Audio
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 7:32 p.m.
Record the serial number on the warranty card and for dealer inquiries.
| Symptom | Cause | Remedy |
|---|---|---|
| Playback does not start when the ►/II key is pressed. | There is no disc in the player. | Load a disc and press the ►/II key. |
| Playback starts but no image/sound is seen/ heard. | The TV is not turned on. | Turn on the TV. |
| The picture is disrupted when the image is fast forwarded or fast reversed. | The picture is slightly disrupted during fast forward and fast reverse operations. | This is not a malfunction. |
| No sound is heard. | The audio output cords are not properly connected. | Properly connect the audio cords. |
| The picture does not look good or the picture/sound quality is poor. | The player is in a special playback mode. | Press the ►/II key to resume normal playback mode. |
| It takes a while for the disc to start playing. | Time is required for the unit to detect the disc type and size and for the rotation of the motor to stabilize. This is not a malfunction. | Approximately 10 to 20 seconds are required for a disc to start playing, although the time differs depending on the disc. |
| The tray opens automatically. | The disc is not placed horizontally. | Properly place the disc on the tray. |
| The top and bottom of the screen cannot be seen. | The video format of the disc being played does not match that of the connected TV monitor. | Refer to the "Video formats" section, and use a disc with the appropriate video format for your TV or a TV with the appropriate video format for the disc. |
| The subtitle is not displayed. | The DVD disc being played does not contain the recording of subtitles. | The subtitle cannot be displayed when the DVD disc being played does not contain the recording of subtitles. |
| The voice (or subtitle) language cannot be changed. | The DVD disc being played does not contain the recording of more than one audio (or subtitle) language. | The voice (or subtitle) language cannot be changed when the DVD disc being played does not contain the recording of more than one voice (or subtitle) language. |
| The viewing angle cannot be changed. | The DVD disc being played does not contain the recording of more than one angle. | The viewing angle cannot be changed when the DVD disc being played does not contain the recording of more than one angle. |