Brand: KENWOOD
Category: Audio
Document Type: Manual
Language: EN
Brand: KENWOOD
Category: Audio
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 7:35 p.m.
Refer to the warranty card for details. Retain the model and serial numbers for service.
| Symptom | Possible Cause | Solution |
|---|---|---|
| Playback starts but video is not output. | Incorrect TV/AV amplifier input selection or device is not on. Connection cords are improperly connected. | Check input selection and power. Reconnect cords properly. |
| Playback starts but audio is not output. | "Speaker Setting" is incorrect. Incorrect TV/AV amplifier input selection or device is not on. TV/AV amplifier volume is not adjusted properly. Audio output cords are improperly connected. | Adjust "Speaker Setting". Check input selection and power. Adjust volume. Reconnect cords properly. |
| Picture is disturbed during forward/reverse search. | Normal behavior. | None. |
| Picture is not neat or video/audio quality is poor. | Connection cords are improperly connected. A device generating noise is installed nearby. Disc is dirty or damaged. Condensation on optical lenses. | Reconnect cords properly. Relocate noise-generating device. Clean or replace disc. Leave player on for a few hours to dry condensation. |
| It takes long time before playback starts. | Normal behavior: Disc type detection and motor stabilization. | None. |
| Warning displayed on TV, playback not possible. | Disc surface is stained. Disc is placed obliquely or on another disc. Viewing restriction or region code problem. | Clean disc. Place disc correctly. Check viewing restriction/region code. |
| Top and bottom edges of picture are cut off. | Video format of disc does not match TV format. | Ensure TV and disc video formats match. |
| VCD cannot be played with menu playback. | Menu playback is off or sequential play mode is set to "SEQ.2". Menu playback only with P.B.C.-compatible VCDs. | Set menu playback to ON or "SEQ.1". Use P.B.C.-compatible VCDs. |
| DVD VIDEO cannot be played. | Sequential mode is set to "SEQ.2". | Switch sequential mode to "SEQ.1". |
| Subtitles are not displayed. | DVD does not contain subtitles. Subtitle language is set to "Off". | Ensure DVD contains subtitles. Set subtitle language accordingly. |
| Audio (or subtitle) language cannot be changed. | DVD does not contain multiple audio (or subtitle) languages. | Ensure DVD contains multiple audio/subtitle languages. |
| Viewing angle cannot be changed. | DVD does not contain multiple viewing angles. | Ensure DVD contains multiple viewing angles. |
| Viewing restriction (Rating) cannot be changed. | Lost password. | Initialize default settings by holding the <B> button and pressing POWER ON/OFF. |
| Selected audio or subtitle language is not played. | DVD does not contain the selected default language. | The priority language specified for the disc will be selected. |
| TV screen shows no message when button is pressed. | "On Screen Message" is set to "Off". | Set "On Screen Message" to "On". |
| Messages in menus are not displayed in selected language. | DVD does not contain the selected default language. | The priority language specified for the disc will be selected. |