Name: Manual for DVF-8100 / DVF-3080
Brand: KENWOOD
Availability: InStock

Troubleshooting and error codes

Symptom	Cause	Remedy
Playback does not start when the ► key is pressed.	There is no disc in the player. There are no signals recorded on the side of the disc being played.	Load a disc and press the ► key. Turn the disc over and properly place it on the disc tray.
Playback starts but no image/sound is seen/heard.	The TV is not turned on. The connection cords are not properly connected.	Turn on the TV. Properly reconnect the connection cords. (See pages 9-10)
The picture is disrupted when the image is fast forwarded or fast reversed.	• The picture is slightly disrupted during fast forward and fast reverse operations.	• This is not a malfunction.
No sound is heard.	• The audio output cords are not properly connected. • The volume control of the TV or amplifier is not adjusted properly. • The player is in a special playback mode.	• Properly connect the audio cords. (See pages 9-10) • Set the sound volume to an appropriate level. • Press the ► (play) key to resume normal playback mode.
No picture is displayed.	• Setting to progressive mode has been done for a TV not compatible with progressive mode.	• Return to interlaced mode is made when the ■ (stop) key is pressed for at least 5 seconds.
The picture does not look good or the picture/sound quality is poor.	• A nearby device is generating noise. • The disc is dirty. • The disc is damaged. • There is condensation on the optical lens.	• Separate this unit as far as possible from the device you think is generating the noise. • Refer to the "Disc handling precautions" section and wipe dirt from the disc. Use a new disc. • Refer to the "Caution on condensation" section and evaporate the condensation. (See page 8)
It takes a while for the disc to start playing.	Time is required for the unit to detect the disc type and size and for the rotation of the motor to stabilize. This is not a malfunction.	Approximately 10 to 20 seconds are required for a disc to start playing, although the time differs depending on the disc.
The tray opens automatically.	The disc is not placed horizontally.	Properly place the disc on the tray.
The top and bottom of the screen cannot be seen, or the screen becomes black-and-white.	• The video format of the disc being played does not match that of the connected TV monitor.	• Refer to the "Video formats" section, and use a disc with the appropriate video format for your TV or a TV with the appropriate video format for the disc. (See page 7)
The subtitle is not displayed.	• The DVD disc being played does not contain the recording of subtitles. • The subtitle mode is set to off.	• The subtitle cannot be displayed when the DVD disc being played does not contain the recording of subtitles. • Press the SUBTITLE key to switch on the subtitle mode. (See page 22)
The voice (or subtitle) language cannot be changed.	• The DVD disc being played does not contain the recording of more than one audio (or subtitle) language.	The voice (or subtitle) language cannot be changed when the DVD disc being played does not contain the recording of more than one voice (or subtitle) language.
The viewing angle cannot be changed.	• The DVD disc being played does not contain the recording of more than one angle. • More than one viewing angle may be recorded only in limited sections in a disc.	The viewing angle cannot be changed when the DVD disc being played does not contain the recording of more than one angle. • More than one viewing angle may be recorded only in limited sections in a disc.
Playback will not start even after a title is selected.	• A viewing restriction (PARENTAL) has been set for the disc.	• Check the viewing restriction level (PARENTAL) setting. (See page 15)
The parental level cannot be changed.	• You have forgotten the password.	• Set the initial setup to the factory setup with the following procedure. 1 Press the SETUP key on the remote to display the Setup menu. 2 Input the 6-digit number "210499" and the security code is cleared. 3 Enter a new code. (See page 15)
The voice or subtitle language selected in the initial setting is not played.	• The DVD disc being played does not contain the recording of the selected voice or subtitle language. • The initial playback language is specified by the DVD disc. • The DVD specifications provide for selection at the menu screen.	Use a DVD disc containing the recording of the selected voice or subtitle language. • Press SUBTITLE or the AUDIO key on the remote and select the language. Select at the menu screen of the disc.
Menu screen messages are not shown in the desired language.	• The menu language function (MENU) is not set to desired language.	Select disc menu language. (See page 14)
A VCD cannot be played using menus.	• The VCD disc being played is not compatible with P.B.C.	Menu playback is available only with VCD discs recorded with P.B.C. (See page 16)
Remote control operation is not possible.	• Batteries are exhausted. • The remote control is too far away from the system, the controlling angle is deviated or there is an obstacle in between.	Replace with new batteries. Operate the unit inside the remote controllable range.
The inhibition icon is displayed and remote control is not possible.	• Playback is restricted intentionally by the software producer.	• The operation is inhibited. Please try another operation.

Manual for DVF-8100 / DVF-3080

Warranty Information

Troubleshooting and error codes