Brand: KENWOOD
Category: Audio
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for KDC-U563BT
Uploaded: Nov. 21, 2025, 9:23 p.m.
Manual Publish Date: 2014-01-01
Warranty Information
Refer to the manual for detailed warranty information.
Before Use:
- Do not operate functions that take attention away from driving.
- Adjust volume to hear outside sounds.
- Lower volume before playing digital sources.
- Avoid using external devices that hinder safe driving.
- Back up important data.
- Never leave metallic objects inside the unit.
- If disc error occurs due to condensation, wait for moisture to evaporate.
Maintenance:
- Clean faceplate with a dry silicone or soft cloth.
- Clean connector gently with a cotton swab after detaching faceplate.
Handling Discs:
- Do not touch the recording surface.
- Do not stick tape on discs.
- Clean from the center outward.
- Clean with a dry silicone or soft cloth, no solvents.
- Remove burrs before inserting.
Troubleshooting and error codes
| Symptom | Remedy |
| Sound cannot be heard. | Adjust the volume to the optimum level. |
| Check the cords and connections. | |
| "MISWIRING CHECK WIRING THEN PWR ON" appears. | Turn the power off, then check to be sure the terminals of the speaker wires are insulated properly. Turn the power on again. |
| General | |
| "PROTECTING SEND SERVICE" appears. | Send the unit to the nearest service center. |
| • Sound cannot be heard. • The unit does not turn on. • Information shown on the display is incorrect. |
Clean the connectors. (→ 2) |
| Radio | |
| The unit does not work at all. | |
| • Radio reception is poor. • Static noise while listening to the radio. |
Connect the antenna firmly. |
| Pull the antenna out all the way. | |
| Disc cannot be ejected. | Press and hold ➔ to forcibly eject the disc. Be careful not to drop the disc when it is ejected. If this does not solve the problem, reset the unit. (→ 3) |
| Noise is generated. | Skip to another track or change the disc. |
| Tracks do not play back as you intended them to play. | Playback order is determined when files are recorded. |
| "READING" keeps flashing. | Do not use too many hierarchical levels or folders. |
| Elapsed playing time is not correct. | This is caused by how the tracks are recorded. |
| Correct characters are not displayed (e.g. album name). | This unit can only display uppercase letters, numbers, and a limited number of symbols. |
| "NA FILE" | Make sure the disc contains supported audio files. (→ 18) |
| "NO DISC" | Insert a playable disc into the loading slot. |
| "TOC ERROR" | Make sure the disc is clean and inserted properly. |
| CD/USB/iPod | "PLEASE EJECT" |
| "READ ERROR" | |
| "NO DEVICE" "COPY PRO" "NA DEVICE" |
|
| ANDROID | "NO MUSIC" "iPod ERROR" |
| • Sound cannot be heard during playback. • Sound output only from the Android device. |
|
| Cannot playback at [BROWSE MODE]. | • Make sure KENWOOD MUSIC PLAY APP is installed on the Android device. (→ 8) • Reconnect the Android device and make the appropriate setting in [ANDROID SETUP]. (→ 8) • If this does not solve the problem, the connected Android device does not support [BROWSE MODE]. (→ 18) |
| "NO DEVICE" or “READING" keeps flashing. | • Switch off the developer options on the Android device. • Reconnect the Android device. • If this does not solve the problem, the connected Android device does not support [BROWSE MODE]. (→ 18) |