Manual for B60 - Troubleshooting and error codes + PDF Download

Manual for B60 - Troubleshooting and error codes + PDF Download

Brand: KEURIG

Category: Coffee Maker

Document Type:

Language: EN

Uploaded: April 8, 2025, 1:56 p.m.

Warranty Summary

Keurig warrants the Brewer against defects in materials or workmanship for one year under normal home use from the purchase date.
  • Priming the Brewer: Fill water reservoir, press power button, and press Travel Mug button to prime.
  • Ready to Brew: Ensure 'READY TO BREW' is displayed.
  • Place Mug: Put a cup or mug on the drip tray.
  • Insert K-Cup: Lift handle, place K-Cup, close handle.
  • Select Size: Choose cup, mug, or travel mug size.
  • Brewing: Brewing process will start automatically.
  • Enjoy: Remove and dispose of used K-Cup.

Troubleshooting and error codes

Problem Solution
Brewer Does Not Have Power
  • Plug Brewer into an independent outlet.
  • Check to be sure that it is plugged in securely.
  • Plug into a different outlet.
  • Reset circuit breaker if necessary.
  • Make sure that the Power Button has been turned on and is illuminated.
Brewer will not brew when used for the first time
  • The Brewer must be primed for use by filling the internal hot water tank before the first brew. 'PRIME' will be displayed on the LCD Control Center (refer to page 6).
  • If Brewer is cold/frozen, wait for two hours for it to reach room temperature.
Brewer will not brew
  • After placing the K-Cup® portion pack in the K-Cup Holder, make sure the Handle is pushed down securely and the LCD Control Center reads 'READY TO BREW' with the three cup sizes buttons blinking, then press the Cup, Mug or Travel Mug Button.
  • If the LCD Control Center indicates 'ADD WATER', add water to the Water Reservoir or make sure the Water Reservoir is seated properly in its base.
  • If the LCD Control Center indicates 'ADD WATER' even after refilling, contact Customer Service at 1-866-901-BREW (2739).
Brewing a partial cup
  • The Exit Needle may be clogged. (refer to page 11).
  • Clean K-Cup Holder if necessary and rinse under faucet. (refer to page 11).
  • The Water Reservoir may have been removed during brewing. Replace the Water Reservoir and perform a cleansing brew without a K-Cup.
  • If the LCD Control Center indicates 'DE-SCALE', descale the Brewer (refer to page 11).
  • If you have repeated the descale procedure on your Brewer two times and the message is still displayed, contact Customer Service at 1-866-901-BREW (2739).
The time is not displayed on the LCD Message Center
  • The time will not be displayed on the LCD unless you have set it. To set the clock, follow the procedure on Page 9.
  • If power is interrupted to the Brewer, you will need to set the clock again using the procedure on page 9.
My brewer shuts off or turns on automatically
  • Check to make sure that the Auto Off Timer and/or On/Off Time features have not been set. To do this, press the black button below 'MENU' and scroll through the programming options. 'OFF' should be displayed for Auto Off Timer and On/Off. If 'OFF' is not displayed, follow directions on pages 9-10 to reset.
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