Brand: KitchenAid
Category: Convection Oven
Document Type: Manual
Language: EN
Brand: KitchenAid
Category: Convection Oven
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 9:13 p.m.
This manual specifies a limited warranty of 12 months for this oven.
This manual provides detailed instructions for the installation, operation, and service of KitchenAid 27" & 30" Electric Built-In Double Ovens. It covers general safety precautions, installation requirements, product operation, component access, testing, diagnostics, troubleshooting, and wiring diagrams.
Key operational aspects include:
| FAILURE | ERROR (Leftmost 2 Clock Digits) | ERROR (Rightmost 2 Clock Digits) | MESSAGE/DESCRIPTION | SUGGESTED CORRECTIVE ACTION PROCEDURE |
|---|---|---|---|---|
| Default | EO | GOOD | NO FAILURE | GOOD |
| Internal | EO | F1 | CHECK OVEN USER INTERFACE | PROCEDURE: Before proceeding, press OFF, OFF, START to enter the Diagnostic mode and verify the error codes. A. Unplug oven or disconnect power. B. Replace oven user interface board. C. Replace all parts and panels before operating. D. Plug in oven or reconnect power. E. Verify operation is normal. Press OFF, OFF, START to reenter the Diagnostic mode and complete checks. |
| Internal | EO | E1 | CHECK OVEN APPLIANCE MANAGER | PROCEDURE: Before proceeding, press OFF, OFF, START to enter the Diagnostic mode and verify the error codes. A. Unplug oven or disconnect power. B. Check oven door switch. If OK, go to step C. C. Replace oven appliance manager. D. Replace all parts and panels before operating. E. Plug in oven or reconnect power. F. Verify operation is normal. Press OFF, OFF, START to reenter the Diagnostic mode and complete checks. |
| Keypad | F2 | EO | KEYPAD DISCONNECTED | PROCEDURE: Before proceeding, press OFF, OFF, START to enter the Diagnostic mode and verify the error codes. A. Unplug oven or disconnect power. B. Check keypad connector for firm connection. C. Replace all parts and panels before operating. D. Plug in range or reconnect power. E. If error code returns after 60 seconds proceed to step F. F. Unplug oven or disconnect power. G. Replace keypad. H. Replace all parts and panels before operating. I. Plug in oven or reconnect power. Wait 60 seconds. J. If error code returns after 60 seconds, proceed to step K. K. Unplug oven or disconnect power. L. Replace cable connecting user interface and keypad. M. Replace all parts and panels before operating. N. Plug in oven or reconnect power. Wait 60 seconds. O. If error code returns after 60 seconds, proceed to step P. P. Unplug oven or disconnect power. Q. Replace oven user interface. R. Replace all parts and panels before operating. S. Plug in oven or reconnect power. Wait 60 seconds. T. Verify operation is normal. Press OFF, OFF, START to reenter the Diagnostic mode and complete checks. |
| Sensors | F3 | EO | UPPER OVEN SENSOR SHORTED OR OPEN | PROCEDURE: Before proceeding, press OFF, OFF, START to enter the Diagnostic mode and verify the error codes. A. Verify in Diagnostics temperature reading on sensor. B. If dashes appear in main temperature display proceed to step C. C. Unplug oven or disconnect power. D. Remove back panels and ensure the indicated temperature sensor is plugged in properly and fully inserted. If not, plug in the connector and proceed to step J. If sensor is plugged in properly proceed to step E. E. Check connector P2 on the appliance manager. Ensure P2 connector is plugged in properly and fully inserted. If connector is inserted properly go to step J. If not proceed to step F. F. Visually inspect the wires between P2 on the appliance manager and the indicated temperature sensor. Make sure the wires are not pinched or cut. If wires appear intact, unplug P2 connector on the appliance manager. Go to step G. G. Measure the indicated sensor resistance value (measure between appropriate P2 connector pins). For the following sensors, the resistance value should read: Upper Oven Sensor Between 931 and 2869 Ω. (Approx. 1080 Ω at room temp.) Lower Oven Sensor Between 931 and 2869 Ω. (Approx. 1080 Ω at room temp.) Meat Probe Sensor Between 1,300 and 103,000 Ω. H. For UPPER and LOWER sensors: Replace appropriate temperature sensor. Repeat step G. If the requirements are not met, replace sensor harness. Repeat step G. For MEAT PROBE SENSOR: Replace meat probe sensor, repeat step G. If the requirements are not met, replace sensor harness. Repeat step G. If the requirements are still not met, replace the meat probe jack. Repeat step G. If the meat probe sensor is still not operating correctly go to step I. I. Replace the appliance manager. Ensure all connectors are properly placed and firmly connected. J. Replace all parts and panels before operating. K. Plug in oven or reconnect power. Wait 60 seconds. L. Enter into Diagnostic mode and read sensor for upper oven sensor and meat probe on immediate display. |
| Sensors | F3 | E1 | LOWER OVEN SENSOR SHORTED OR OPEN | See F3/EO above. |
| Sensors | F3 | E3 | MEAT PROBE SHORTED | See F3/EO above. |
| Sensors | F3 | E2 | WARMING DRAWER SENSOR SHORTED OR OPEN | PROCEDURE: Oven is not equipped with this feature. If error occurs press OFF, OFF, START to enter into Diagnostic mode and verify the error codes. If error code returns, replace user interface with correct control associated with this product. |
| DOOR AND LATCH SWITCH | F5 | EO | DOOR AND LATCH SWITCH DO NOT AGREE | PROCEDURE: Before proceeding, press OFF, OFF, START to enter the Diagnostic mode and verify the error codes. TO VERIFY DOOR SWITCH: A. While in diagnostics, open the oven door. The second digit on the clock display should toggle between "1" and "0" as the door opens and closes. When door is closed display should show "1", when the door is open display should show "0". If the second digit on the clock display did not toggle, go to step B. If the digit did not toggle after replacing the door switch, go to step D. If the digit did not toggle after replacing the door switch harness, go to step F. B. Unplug oven or disconnect power. C. Replace door switch. (If door switch is integral to the door latch motor assembly, replace the entire door/latch motor assembly). Go to step H. D. Unplug oven or disconnect power. E. Check the integrity of the harness wires and connections between the appliance manager and the door/latch assembly. Ensure there are no shorted or pinched wires. If the wiring harness is pinched or damaged, replace the door switch harness. Go to step H. If wiring harness is good, go to step H. F. Unplug oven or disconnect power. G. Replace appliance manager. Go to step H. H. Replace all parts and panels before operating. I. Plug in oven or reconnect power. J. Press OFF, OFF, START to reenter the Diagnostic mode and complete checks. Repeat step A. |
| DOOR AND LATCH SWITCH | F5 | E1 | DOOR LATCH NOT OPERATING. | See F5/EO above. |
| DOOR LATCH SWITCH/MOTOR ASSEMBLY | (Leftmost 2 Clock Digits) | (Rightmost 2 Clock Digits) | MESSAGE/DESCRIPTION | SUGGESTED CORRECTIVE ACTION PROCEDURE |
| (No value specified) | (No value specified) | (No value specified) | TO VERIFY DOOR LATCH SWITCH/MOTOR ASSEMBLY: A. While in Diagnostics, press the CLEAN key within the first 120 seconds of power up to cycle the latch motor to the locked position. "1" should display in the first clock digit from the left when locked. Press the CLEAN key to cycle the latch motor to the unlocked position. The first clock digit should toggle to "0" when the door is unlocked. If the digit did not toggle, go to step B. If motor runs continuously, wait until motor reaches the unlocked position, open the door and press the OFF key. Go to step B. If motor did not run go to step H. If the digit did not toggle after replacing the door latch motor assembly, go to step D. If the digit did not toggle after replacing the door switch harness, go to step F. If the digit did toggle, door latch switch is operating correctly. B. Unplug oven or disconnect power. C. Replace door latch motor assembly. Go to step K. D. Unplug oven or disconnect power. E. Check integrity of all harness wires and connections between the appliance manager and the door latch switch assembly. Ensure no wires are pinched or damaged. If the wiring harness is damaged replace the door latch switch harness. Go to step K. If wiring is good go to step K. F. Unplug oven or disconnect power. G. Replace appliance manager. Go to step K. H. Unplug oven or disconnect power. I. Check integrity of latch mechanism, ensuring alignment of latch assembly and door slot. Correct any mechanical malfunction. J. Check continuity of the latch motor and electrical connections between the appliance manager P8 and motor. If continuity is present, replace appliance manager. Go to step K. If continuity is not present, go to step K. K. Replace all parts and panels before operating. L. Plug in oven or reconnect power. M. Press OFF, OFF, START to reenter the Diagnostic mode and complete checks. Repeat step A. | |
| LOST COMMUNICATIONS | F6 | EO | LOST COMMUNICATIONS | PROCEDURE: Before proceeding, press OFF, OFF, START to enter Diagnostic mode and verify the error codes. Ensure AM software, Ul software and EEPROM CHECKSUM versions appear on the lower text line. If AM software version does not appear, Ul and AM may not be communicating. A. Unplug oven or disconnect power. B. Open the back panels and make sure the P6 connector on the appliance manager and P2 connector on the user interface are fully inserted. If it is not, plug in to the connector and proceed to step F. If it is plugged in, go to step C. C. Visually inspect all the wires between P6 on the appliance manager and P2 on the user interface. Make sure wires are not cut or pinched. If the wires appear to be intact, perform a continuity check between P6-1 of the appliance manager and P2-1 of the user interface board. Complete for P6-2 (AM) to P2-2 (UI), P6-4 (AM) to P2-4 (UI), and P6-5 (AM) to P2-5 (UI). All the measurements made should be less than 5 Ω. If any of these measurements exceed the 5 Ω, go to step E. If the measurements are less than 5 Ω reconnect P2, go to step D. D. Replace the appliance manager. Go to step F. E. Replace the wiring harness (signal). Go to step F. F. Ensure all wiring connections are properly inserted. G. Replace all parts and panels before operating. H. Plug in oven or reconnect power. Observe for longer than 60 seconds to determine if error has been repaired. I. If error does not appear, initiate a bake cycle. Let the cycle run for at least 60 seconds. If no error occurs, cancel the cycle, the problem has been repaired. If error occurs again, restart the troubleshooting procedure at step A. (Except in step D, replace the user interface board if appliance manager has already been replaced.) |
| COOK OVEN OVER TEMPERATURE | F6 | E1 | COOK OVEN OVER TEMPERATURE | PROCEDURE: Before proceeding, press OFF, OFF, START to enter the Diagnostic mode and verify the error codes. A. If oven is off, turn oven on and inspect all of the elements, convect ring, bake and broil. Visually inspect all elements to ensure they are not operating. B. Unplug oven or disconnect power. Wait 10 seconds. C. Plug in oven or reconnect power. D. Enter into Diagnostics by pressing OFF, OFF, START. E. Press the BAKE key to cycle the bake relay on and off as long as Diagnostic mode is within the first 120 seconds of power up. F. If the bake relay does not cycle, proceed to step G. G. Unplug oven or disconnect power for 30 seconds. H. Plug in oven or reconnect power. I. Enter into Diagnostics by pressing OFF, OFF, START. Press the BAKE key to cycle relay on and off. If the bake relay does not cycle on and off, go to step P. If the element does not cycle with the relay, go to step N. If the element does cycle on and off, go to step J. J. Press the BROIL key, while in Diagnostic mode, to cycle the broil relays. Press BROIL key one time for outer broil element. Ensure outer broil relay energizes by inspecting the outer broil element. Press BROIL key again for inner broil element. Ensure inner broil relay energizes by inspecting the inner broil element. If broil relay does not turn on and off, go to step P. If the element does not cycle with the relay, go to step N. If the element does cycle on and off, go to step K. K. Press the CONVECT key, while in Diagnostic mode, to cycle the convect relay on and off. L. If the convect relay does not turn on and off, go to step P. M. If the element does not cycle with the relay, go to step N. N. Unplug oven or disconnect power. O. Check integrity of all harness wires and connections between the appliance manager and the electrical elements. Ensure all wiring and connections between the appliance manager and elements, and the appliance manager and user interface are intact and properly seated and that no wires are shorted or damaged. If the wiring connections are intact, go to step Q. If the wiring connections are damaged, go to step S. P. Unplug oven or disconnect power. Q. Replace the appliance manager. Go to step R. R. Replace user interface board. Go to step S. S. Replace the harness. T. Replace all parts and panels before operating. U. Plug in oven or reconnect power. V. Verify operation is normal. Press OFF, OFF, START to reenter the Diagnostic mode and complete checks. |
| CLEAN OVEN OVER TEMPERATURE | F6 | E2 | CLEAN OVEN OVER TEMPERATURE | See F6/E1 above. |
| MINI OVEN/WARM DRAWER OVER TEMPERATURE | F6 | E3 | MINI OVEN/WARM DRAWER OVER TEMPERATURE | Oven is not equipped with this feature. If error occurs, before proceeding press OFF, OFF, START to enter into Diagnostic mode and verify the error codes, then replace user interface with correct control associated with this product. |
| USER INTERFACE/APPLIANCE MANAGER MISMATCH | F6 | E4 | USER INTERFACE/APPLIANCE MANAGER MISMATCH | PROCEDURE: Before proceeding, press OFF, OFF, START to enter the Diagnostic mode and verify the error codes. A. Unplug oven or disconnect power. Wait for 10 seconds. B. Plug in oven or reconnect power. C. Enter into Diagnostic mode by pressing OFF, OFF, START. D. Press BAKE. Ensure bake relay energizes by inspecting bake element active. E. Press BROIL one time for outer broil element. Ensure outer broil relay energizes by inspecting the outer broil element. F. Press BROIL again for inner broil element. Ensure inner broil relay energizes by inspecting the inner broil element. G. Press SELF CLEAN to drive door latch to lock door. Press again to reset the door latch to normal state. H. Press COOK to activate the low speed cooling fan. Press again for high speed. I. If all functions are working, the PB and UI are properly working. J. Exit Diagnostics by pressing OFF. K. Press BAKE and ensure that bake relay energizes and the control enters the bake preheat. Wait up to 60 seconds to ensure error has been resolved. If error returns, proceed to step L. L. Unplug oven or disconnect power. M. Remove covers for access to oven controls. N. Replace the appliance manager. Ensure all connections are properly seated. Go to step O. O. Replace all parts and panels before operating. P. Plug in oven or reconnect power. Q. Press BAKE and ensure the bake relay energizes and the control enters into bake/preheat. Wait up to 60 seconds to ensure error has been resolved. If error does not return, replace all covers. If error returns, go to step R. R. Replace the user interface. Ensure all connections are properly seated. Go to step S. S. Replace all parts and panels before operating. T. Plug in oven or reconnect power. U. Press BAKE and ensure the bake relay energizes and the control enters into bake/preheat. Wait up to 60 seconds to ensure error has been resolved. If error does not return replace all covers. |
| NO CAVITY SIZE COMMAND | F6 | E5 | NO CAVITY SIZE COMMAND | PROCEDURE: Control should immediately power up in cavity size select mode. Using key #6 (down) and key #3 (up) scroll through to locate the corresponding cavity size. Once located, press the start key to accept the proper cavity size for the oven being programmed. Control will reset and initialize the new cavity size programmed. If error returns at least 60 seconds after cavity size has been set, go to step A. A. Unplug oven or disconnect power. Wait 10 seconds. B. Plug in oven or reconnect power. C. Enter into Diagnostic mode by pressing OFF, OFF, START. Press #6 (down) once main diagnostics screen appears. Screen should identify cavity size for oven being programmed. If this is incorrectly shown, press CLOCK to edit current programmed size. Press #6 (down) to locate the proper cavity size. Once located, press START to accept the new cavity size. Control will reset and initialize the new cavity size programmed. Wait for 60 seconds to ensure error has been corrected. If error is corrected, replace all parts and panels before operating. If error returns, proceed to step D. D. Unplug oven or disconnect power. E. Replace user interface oven control ensuring all connections are properly seated and go to step F. F. Replace all parts and panels before operating. G. Plug in oven or reconnect power. H. Control may power up in cavity size select mode. Set cavity size as outlined in step C by locating proper cavity size and pressing START once located. I. Wait for at least 60 seconds to ensure error has been corrected. |