Brand: KitchenAid
Category: Electric Cooktop
Document Type: Parts/Service
Language: EN
Brand: KitchenAid
Category: Electric Cooktop
Document Type: Parts/Service
Language: EN
Uploaded: Nov. 21, 2025, 8:38 p.m.
One-year full warranty on parts and labor, with a second through fifth-year limited warranty on electric elements and ceramic glass.
| PROBLEM | POSSIBLE CAUSE | SOLUTION |
|---|---|---|
| Nothing Operates | The power supply cord is unplugged. | Plug into a grounded 3-prong outlet. |
| A household fuse has blown or the circuit breaker has tripped. | Replace the fuse or reset the breaker. | |
| Cooktop Will Not Operate | The cooktop control is not set correctly. | Touch ON/OFF before selecting a setting. |
| The "Control Lock/All OFF" Cooktop Lockout is not set. | See "All OFF" or "Control Lock" sections in the Use And Care Guide. | |
| Excessive Heat Around Cookware On Cooktop | Cookware is not the proper size. | Use cookware about the same size as the surface cooking area, element, or surface burner. Cookware should not extend more than 1" (2.5 cm) outside the cooking area. |
| Cooktop Has Flashing Lights | Lights on the cooktop flashing on and off. | 1. Make sure the cooktop controls are OFF. 2. Clean the cooktop touch control panel thoroughly. 3. If the cooktop lights continue to flash, disconnect power, or unplug the cooktop. 4. After a few seconds, reconnect power, or plug in the cooktop. 5. Check the two front cooktop LEDs for the Diagnostics Failure Code. |
| Cooking Results Not As Expected | The proper cookware is not being used. | See "Cookware" section in the Use & Care Guide. |
| The cooktop touch control is not set to the proper heat level. | See "Cooktop Touch Controls" section in the Use & Care Guide. | |
| The appliance is not level. | Level the appliance (see the "Installation Instructions"). |