Brand: KitchenAid
Category: Gas Cooktop
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for KCGS950ESS
Uploaded: Nov. 21, 2025, 6:30 p.m.
Manual Publish Date: 2014-03-01
Warranty Information
Five-year limited warranty covering parts and labor for the first year, and parts only for components from years 2-5.
Cooking with Your Cooktop
Flame Control: Adjust flame size to match your cookware. High flame for boiling, medium for frying/sautéing, low for simmering/warming.
Cookware: Use flat-bottomed, straight-sided cookware with a well-fitting lid. Avoid rough finishes. Aluminum and copper may leave marks.
Canning: Alternate burner use between batches. Center canner on grate. Do not place on two burners at once.
Griddle Use (KCGS9 models): Use center burner for best performance. Brush with oil. Do not use nonstick sprays.
CookShield™ Finish: Easy to clean stainless steel. Use a soft cloth and warm soapy water.
Troubleshooting and error codes
| If you experience | Recommended Solutions |
|---|---|
| Nothing will operate | Check power supply cord is plugged into a grounded 3 prong outlet. Replace fuse or reset circuit breaker. Call electrician if problem continues. Ensure cooktop is properly connected to the gas supply. Contact service technician. |
| Burners will not operate | For first-time use, turn on a burner knob to release air. Ensure knob is pushed in before turning. Check for clogged burner ports or dirty igniter. Ensure burner base and caps are positioned correctly. |
| Burner flames are uneven, yellow and/or noisy | Compare flame to illustrations. Call for service if flame looks like A. Normal flames are B or C. If using LP gas, conversion may be improper. Check for clogged burner ports or dirty igniter. Ensure burner caps are positioned correctly. |
| When a knob is pushed, all burners spark | Sparking/clicking of all burners is normal. Burner lights when knob is pushed and turned. |
| Burner is making a popping noise | If burner is wet or dirty, clean and/or let it dry. |
| Excessive heat around the cookware on cooktop | Ensure cookware size matches cooking area. Cookware should not extend more than 1/2" (13 mm) outside the cooking area. Adjust flame so it doesn't wrap around cookware. |
| Cooking results are not what expected | Check cookware type. Check heat level. Check cooktop level. Ensure correct gas supply (LP or Natural). Check regulator and line pressure. |
| Flame too High or too Low | Ensure cooktop gas supply is correct (LP or Natural gas). Check installation instructions for regulator and line pressure. |