Brand: KitchenAid
Category: Gas Cooktop
Document Type: Manual
Language: EN
Brand: KitchenAid
Category: Gas Cooktop
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 8:53 p.m.
One-year full warranty for parts and labor, followed by a four-year limited warranty on burners.
| IF YOU NEED SERVICE OR ASSISTANCE | |
| 1. If your cooktop should fail to operate, review the following list before calling your dealer. You could save the cost of a service call. | |
| • Has a house fuse blown, or is the circuit breaker open? | |
| • Is electric cord plugged into receptacle? | |
| • Is manual gas shut-off valve open? | |
| • Are burner ports plugged? | |
| • Are grates positioned so that locating pin is in hole in cooktop? | |
| • Are ignitor wires firmly attached to ignitor on each burner? | |
| 2. If the problem is not due to one of the above items, first call your dealer or repair service he recommends. | |
| • All service should be handled locally by the dealer from whom you purchased the unit or an authorized KitchenAid servicer. | |
| 3. In the event you are unable to obtain the name of a local authorized KitchenAid servicer, call KitchenAid Consumer Affairs, TOLL FREE: 800-422-1230. | |
| • A Consumer Affairs representative can recommend a qualified service company in your area. | |
| If you must call or write, please provide: Model Number, Serial Number, Date of Purchase and a complete description of the problem. Write to: | |
| KitchenAid Consumer Affairs KitchenAid, Inc. P.O. Box 558 St. Joseph, Michigan 49085-0558 | |
| 4. If you are not satisfied with the action taken, contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry. Contact them only when the dealer, authorized servicer, or KitchenAid, Inc., have failed to resolve your problem. | |
| Major Appliance Consumer Action Panel 20 North Wacker Drive Chicago, IL 60606 | |
| MACAP will in turn inform us of your action. | |