Brand: KitchenAid
Category: Microwave Oven
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand: KitchenAid
Category: Microwave Oven
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 6:40 p.m.
Manual Publish Date: 2014-04-01
This is a limited warranty covering parts and labor for the first year, specific components for the next four years, and the stainless steel oven cavity/inner door for up to ten years.
| PROBLEM | POSSIBLE CAUSE | SOLUTION |
|---|---|---|
| Nothing will operate | Blown household fuse or tripped circuit breaker | Replace fuse or reset circuit breaker. Call electrician if problem persists. |
| Appliance not wired properly | See Installation Instructions. | |
| Microwave oven will not operate | Door not completely closed | Firmly close door. |
| Electronic oven control not set correctly | See "Electronic Oven Control" section. | |
| Control Lock set (on some models) | See "Control Lock" section. | |
| Lower oven self-cleaning (on combination models) | Upper oven will not work during lower oven Self-Cleaning Cycle. | |
| Magnetron not working properly | Try heating 1 cup (250 mL) cold water for 2 minutes at 100% power. Call for service if water does not heat. See "Assistance or Service" section. | |
| Microwave oven makes humming noise | Normal operation | This is normal and occurs when the transformer in the magnetron cycles on. |
| Microwave oven door looks wavy | Normal operation | This is normal and will not affect performance. |
| Turntable will not operate | Turntable not properly in place | Ensure turntable is correct side up and sitting securely on the support. |
| Turntable support not operating properly | Remove, clean, and replace turntable support and rollers. Replace turntable. Place 1 cup (250 mL) water on turntable and restart oven. Call for service if still not working. Do not operate without turntable and support. | |
| Turntable rotates both directions | Normal operation | This is normal and depends on motor rotation at the beginning of the cycle. |
| Display shows messages | Letter followed by a number | Clear display. See "Display(s)" section. Call for service if it reappears. |
| Display shows time countdown, but not operating | Timer in use | See "Timer" section. |
| Tones are not sounding | Tones disabled | See "Tones" section. |
| Fan stays on after cooking is completed | Normal operation | Cooling fan may continue to run to cool the oven. Turntable may rotate and light stay on. Door can be opened anytime. |
| Smoke from oven vent during crisping | Normal occurrence | Some smoke is normal, as in conventional crisping. |
| Sparking during crisping | Normal occurrence | Occurs as fat burns off from past cooking. Will stop once fat is completely burned off. |
| Cooking times seem too long | Cooking power not set properly | See "Microwave Cooking Power" in "Microwave Oven Use" section. |
| Large amounts of food being heated | Larger amounts of food need longer cooking times. | |
| Incoming voltage less than specified | Have a qualified electrician check the electrical system. | |
| Radio or TV Interference | Microwave plugged into same outlet | Try a different outlet. |
| Radio/TV receiver near microwave oven | Move receiver away or adjust antenna. | |
| Microwave oven door and sealing surfaces not clean | Ensure these areas are clean. |