Brand: KitchenAid
Category: Microwave Oven
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand: KitchenAid
Category: Microwave Oven
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 9:18 p.m.
One-year limited warranty covering defects in materials and workmanship, with product repair or replacement.
| If you experience | Recommended Solutions |
|---|---|
| Nothing will operate | Check the following: ◼ Household fuse or circuit breaker: If a household fuse has blown or a circuit breaker has tripped, replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. |
| Microwave oven will not operate | Check the following: ◼ Magnetron: Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does not heat, try the steps in the bullets below. If microwave oven still does not operate, call for service. ◼ Door: Firmly close door. On some models, if a packaging spacer is attached to the inside of the door, remove it, then firmly close door. ◼ If a message about the door appears in the display, the door has been closed for 5 minutes or more without the microwave oven being started. This occurs to avoid unintended starting of the microwave oven. Open and close the door, then start the cycle. ◼ Control: Make sure control is set properly. Make sure Control Lock is OFF. Make sure Demo mode (on some models) is OFF. |
| Microwave oven makes humming noise | This is normal and occurs when the power supply in the magnetron cycles on. |
| Microwave oven door looks wavy | This is normal and will not affect performance. |
| Turntable will not operate | Check the following: ◼ Turntable: Make sure turntable is correct side up and is sitting securely on the turntable support. See the "Turntable" section. ◼ Turntable support: Remove turntable. Remove and clean turntable hub, support, and rollers. Replace hub, support, and turntable. Place 1 cup (250 mL) of water on the turntable, then restart microwave oven. If it still is not working, call for service. See the "Warranty." Do not operate the microwave oven without turntable and turntable support working properly. |
| Turntable alternates rotation directions | This is normal and depends on motor rotation at the beginning of the cycle. |
| Display shows messages | A flashing "00:00" means there has been a power failure. Reset the clock. |
| Display shows time countdown, but the microwave oven is not operating | Check the following: ◼ Timer: See the "Timer" section. |
| Cooking times seem too long | Check the following: ◼ Cooking power: See the "Microwave Cooking Power" section. ◼ Amount of food: Larger amounts of food need longer cooking times. ◼ Voltage: Have a qualified electrician check the electrical system in the home. |
| Radio, TV, or cordless phone interference | Check the following: ◼ Proximity: Move the receiver away from the microwave oven or adjust the radio or TV antenna. If the microwave oven is plugged into the same outlet, try a different outlet for the electronic device. ◼ Soil: Make sure the microwave oven door and sealing surfaces are clean. ◼ Frequency: Some 2.4 GHz based cordless phones and home wireless networks may experience static or noise while microwave oven is ON. Use a corded phone, a different frequency cordless phone, or avoid using these items during microwave oven operation. |