Brand: KitchenAid
Category: Refrigerator
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand: KitchenAid
Category: Refrigerator
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 6:08 p.m.
KitchenAid offers a 1-year full warranty, 2-5 years on the cavity liner and sealed system, and 6-10 years on the sealed refrigeration system.
| If you experience | Possible Causes | Solution |
|---|---|---|
| The refrigerator will not operate. | Check electrical supply. | Plug the power cord into a grounded 3 prong outlet. Do not use an extension cord. Make sure there is power to the outlet. Plug in a lamp to see if the outlet is working. Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician. |
| Check controls. | Make sure the controls are turned on. See "Using the Controls" section. | |
| New installation | Allow 24 hours following installation for the refrigerator to cool completely. NOTE: Adjusting the temperature controls to the coldest setting will not cool either compartment more quickly. | |
| Refrigerator control is in Showroom mode (on some models). | If the refrigerator is in Showroom mode, cooling is turned off and "Showroom" will be illuminated on the control panel. See "Using the Controls" section for more information. | |
| The motor seems to run too much. | High-efficiency compressor and fans | Larger, more efficient refrigerators run longer at lower, more energy efficient speeds. |
| The room or outdoor temperature is hot. | It is normal for the refrigerator to work longer under these conditions. For optimum performance, place the refrigerator in an indoor, temperature-controlled environment. See "Location Requirements" section. | |
| A large amount of warm food has been recently added. | Warm food will cause the refrigerator to run longer until the air cools to the desired temperature. | |
| The doors are opened too frequently or for too long. | Warm air entering the refrigerator causes it to run more. Open the door less often. | |
| The refrigerator door or freezer drawer is ajar. | Make sure the refrigerator is level. See "Refrigerator Leveling and Door Closing" section. Keep food and containers from blocking the door. | |
| The refrigerator control is set too cold. | Adjust the refrigerator control to a less-cold setting until the refrigerator temperature is as desired. | |
| The door or drawer gasket is dirty, worn, or cracked. | Clean or change the gasket. Leaks in the door seal will cause the refrigerator to run longer in order to maintain desired temperatures. | |
| The lights do not work. | Your refrigerator is equipped with LED lighting which does not need to be replaced. | If there is power to the refrigerator and the lights do not illuminate when a door or drawer is opened, call for service or assistance. |
| Doors have been open longer than 10 minutes. | Close the doors and drawer to reset and open to resume lighted task. | |
| The door switch is not sensing the door opening. | Ensure there are no magnets or electronic devices within 3" (7.6 cm) of the hinge cover. | |
| The Temperature Control UI does not turn on | The door switch is not sensing the door opening. | Ensure there are no magnets or electronic devices within 3" (7.6 cm) of the hinge cover. |