Brand: KitchenAid
Category: Washer
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 7:34 p.m.
Two-year limited warranty covers factory-specified parts and repair labor for defects in materials or workmanship.
| Washer and Components | Troubleshooting Steps |
|---|---|
| Noisy | Is the load balanced and washer level? Did you remove shipping strap? Are gears engaging normally? |
| Leaking | Check fill hoses, washers, drain hose clamp, sink/drain, water deflection, and household plumbing. |
| Basket crooked | Was the basket pulled forward? Is the load balanced and washer level? The basket moves during washing (normal). |
| Agitator operation | Top of agitator loose or moves in one direction (normal). |
| Dispensers clogged or bleach leaking | Follow manufacturer's directions for adding detergent/softener. Do not put powder/color-safe bleach in liquid chlorine dispenser. |
| Washer stops, won't fill, rinse or agitate | Check power cord, Cycle Control knob alignment, clogged water inlet screens, faucets ON, kinked inlet hose, low water level (normal), blown fuse/tripped breaker, extension cord use, normal pause in cycle, or overloading. |
| Washer won't drain or spin | Check drain hose for clogs/height, lid open, or excessive sudsing. |
| Washer continues to fill or drain, cycle seems stuck | Check drain hose height relative to water level, drain hose fit in standpipe, or excessive sudsing. |
| Wash temperature is not what I selected | Check if hot/cold water hoses are reversed. Temperature may decrease with frequent use. |
| Load too wet | Correct cycle used? Cold rinse? Normal to be wetter after cold rinse. |
| Residue or lint on load | Proper sorting? Load balanced/not overloaded? Correct water level? Enough detergent? Line drying? Paper in pockets? Cold wash water? Short wash cycle? |
| Stains on load | Proper detergent/softener use? Iron in water? Proper sorting? Unloaded promptly? |
| Load is wrinkled | Unloaded promptly? Correct cycle used (Casual/Permanent Press)? Load balanced/not overloaded? Warm wash water? Hoses reversed? |
| Load is tangled or twisted | Load balanced/not overloaded? Items wrapped around agitator? |
| Gray whites, dingy colors | Proper sorting? Wash temperature too low? Enough detergent/hard water? Hoses reversed? |
| Garments damaged | Sharp items removed from pockets? Strings/sashes tied? Items damaged before washing? Load balanced/not overloaded? Proper bleach use? Follow care label instructions? |