Manual for KHWS01PMT / WH

Manual for KHWS01PMT / WH

Brand: KitchenAid

Category: Washer

Document Type: Manual

Language: EN

Uploaded: Nov. 21, 2025, 9 p.m.

Warranty Information

2-year full warranty on parts and labor, with additional limited warranties on specific components.

The KitchenAid Ensemble Front-Loading Automatic Washer offers advanced features for efficient cleaning and energy conservation. It includes a sophisticated water system with inlet valves, temperature sensor, and flowmeter. The dispenser system manages detergent, bleach, and fabric softener. The unit has an air vent system for tub circulation and a pressure switch to monitor water level and detect suds. The control system comprises a Touch Pad/LED Assembly, Central Control Unit (CCU), and Motor Control Unit (MCU) to manage various operations like motor speed, water flow, and door locking.

Troubleshooting and error codes

PROBLEM POSSIBLE CAUSE/TEST
WILL NOT POWER UP
  1. Check that the unit is plugged into a working outlet and for blown fuses.
  2. Check for power going to Central Control Unit (CCU) by listening for a click in the CCU when unit is plugged in. If no click, replace CCU.
  3. Unplug washer or disconnect power.
  4. Check continuity of line cord and line filter.
  5. Check harness connections to CCU.
  6. Plug in washer or reconnect power.
  7. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding.
Touchpads do not respond when pressed
  1. Open and close the door. The door has to be opened between consecutive wash cycles.
  2. Check the door switch/lock unit using the diagnostics (see Diagnostic test).
  3. If door is locked, drain the unit.
  4. Unplug washer or disconnect power.
  5. Check the wire harness connections.
  6. Plug in washer or reconnect power.
  7. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding.
WILL NOT START CYCLE
  1. Check for a Fault/Error Code on the display.
  2. Press PAUSE/CANCEL button on the touchpad twice.
  3. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding.
  4. Unplug washer or disconnect power.
  5. Check that the drain hose and drain pump filter are clear of foreign objects and not plugged.
  6. Plug in washer or reconnect power.
  7. Check drain pump.
  8. Verify CCU operation by running a Diagnostic test or any cycle.
WILL NOT SHUT OFF
  1. Press PAUSE/CANCEL button on the touchpad twice.
  2. Drain the unit, then check that the drain hose and drain pump filter are clear of foreign objects.
  3. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding.
  4. Unplug washer or disconnect power.
  5. Check harness connections.
  6. Plug in washer or reconnect power.
  7. Verify CCU operation by running a Diagnostic test or any cycle.
CONTROL WILL NOT ACCEPT SELECTIONS
  1. Verify the unit is level.
  2. Verify dispenser drawer is not clogged with detergent.
  3. Check water connections to the unit and within the unit. Check for plugged screen in water source.
  4. Check dispenser motor.
  5. Unplug washer or disconnect power.
  6. Check harness connections.
  7. Plug in washer or reconnect power.
  8. Verify CCU operation by running a Diagnostic test or any cycle.
WILL NOT DISPENSE
  1. Check installation. Verify hot and cold water faucets are open.
  2. Check inlet valves.
  3. Check water connections to the unit and within the unit. Make sure water supply hoses are unobstructed. Check for plugged screen.
  4. Plug in washer or reconnect power.
  5. Check operating pressure switch.
  6. Check drain pump motor.
  7. Verify CCU operation by running a Diagnostic test or any cycle.
  8. Check under problem “Will Not Dispense."
WILL NOT FILL
  1. Verify the unit is level.
  2. Check pump drain system. This could indicate a failure to drain.
  3. Check operating pressure switch.
  4. Check pressure switch hose.
  5. Verify flow meter operation by blowing air though the part and measuring the resistance.
  6. Verify CCU operation by running a Diagnostic test or any cycle.
OVER FILLS
  1. Check drive belt.
  2. Check drive motor.
  3. Unplug washer or disconnect power.
  4. Check wire harness connections.
  5. Plug in washer or reconnect power.
  6. Check the MCU by looking for operations of the drive motor.
DRUM WILL NOT ROTATE
  1. Check drive motor.
  2. Unplug washer or disconnect power.
  3. Check wire harness connections.
  4. Check drive belt.
  5. Plug in washer or reconnect power.
  6. Check the MCU by looking for operations of the drive motor.
MOTOR OVERHEATS
  1. Unplug washer or disconnect power.
  2. Check wire harness connections.
  3. Check drain pump.
  4. Check drain pump motor.
  5. Check that the drain hose and drain pump filter are clear of foreign objects.
  6. Plug in washer or reconnect power.
  7. Verify CCU operation by running a Diagnostic test or any cycle.
WILL NOT DRAIN
  1. Remove shipping system.
  2. Check installation.
  3. Check leveling feet.
MACHINE VIBRATES
  1. Check that the inlet hoses are connected properly.
  2. Unplug washer or disconnect power.
  3. Check the water heater and wire harness connections to it.
  4. Check water temperature sensor for an abnormal condition (see "Water Temperature Sensor").
  5. Plug in washer or reconnect power.
  6. Verify CCU operation by running a Diagnostic test or any cycle.
INCORRECT WATER TEMPERATURE See "Failure/Error Display Codes."
DISPLAY IS FLASHING
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