Brand: Lenovo
Category: Monitor
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 6:33 p.m.
Refer to the Lenovo Statement of Limited Warranty for a full explanation of warranty terms.
| Problem | Possible cause | Suggested action | Reference |
| The words "Out of Range" are shown on the screen, and the power indicator is flashing white. | The system is set to a display mode which is not supported by the monitor. | If you are replacing an old monitor, reconnect it and adjust the display mode to within the specified range for your new monitor. If using a Windows system, restart the system in safe mode, then select a supported display mode for your computer. If these options do not work, contact the Customer Support Centre. | "Selecting a supported display mode" on page 2-10 |
| The image quality is unacceptable. | The video signal cable is not connected with the monitor or system completely. | Be sure the signal cable is firmly plugged into the system and connected with the monitor. | "Connecting and turning on your monitor" on page 1-4 |
| The image quality is unacceptable. | The color settings may be incorrect. | Select another colour setting from the OSD menu. | "Adjusting your monitor image" on page 2-6 |
| The power indicator is not lit and there is no image. | • The monitor's power switch is not switched on. • The power cord is loose or disconnected. • There is no power at the outlet. |
• Be sure the power cord is connected properly. • Be sure the outlet has power. • Power on the monitor. Try using another power cord. • Try using another electrical outlet. |
"Connecting and turning on your monitor" on page 1-4 |
| Screen is blank and power indicator is steady amber or flashing white | The monitor is in Standby/Suspend mode | • Press any key on the keyboard or move the mouse to restore operation. Check the Power options settings on your computer. |
"Understanding power management" on page 2-11 |
| The power indicator is white, but there is no image. | The video signal cable is loose or disconnected from the system or monitor. | Be sure the video cable is connected with the system properly. | "Connecting and turning on your monitor" on page 1-4 |
| The power indicator is white, but there is no image. | The monitor brightness and contrast are at the lowest setting. | Adjust the brightness and contrast setting on the OSD menu. | "Adjusting your monitor image" on page 2-6 |
| One or more of the pixels appear discoloured | This is a characteristic of the LCD technology and is not an LCD defect. | If there are more than five pixels missing, contact the Customer Support Centre. | Appendix A, "Service and Support" on page A-1 |
| • Fuzzy lines in text or a blurry image. • Horizontal or vertical lines through the image. |
Your system Display Properties setting have not been optimized. | Adjust the resolution settings on your system to match the native resolution for this monitor: 2560 x 1440 at 60 Hz. | "Adjusting your monitor image" on page 2-6 |
| • Fuzzy lines in text or a blurry image. • Horizontal or vertical lines through the image. |
Your system Display Properties setting have not been optimized. | When working in the native resolution, you may find additional improvements by adjusting the Dots Per Inch (DPI) setting on your system. | See the Advanced section of your system's display properties. |