Manual for T24v-20

Manual for T24v-20

Brand: Lenovo

Category: Monitor

Document Type: Manual

Language: EN

Available Languages: EN , ES

Uploaded: Nov. 21, 2025, 6:48 p.m.

Manual Publish Date: 2020

Warranty Information

Refer to the Lenovo Statement of Limited Warranty for a full explanation of warranty terms.

Getting Started

  1. Unpack and identify all items in the shipping contents.
  2. Connect the monitor to your computer using the provided DP, HDMI, or D-SUB cables.
  3. Connect the USB cables for audio and any USB devices.
  4. Plug in the power cord and turn on the monitor and computer.
  5. (Optional) Set up Windows Hello for face recognition login.

Adjusting and Using Your Monitor

  1. Arrange your workspace for comfort and accessibility.
  2. Adjust monitor height, tilt, and swivel for optimal viewing.
  3. Use direct access controls or OSD menus to adjust image settings.
  4. Manage power settings and care for your monitor.

Troubleshooting and error codes

Problem Possible cause Suggested action Reference
The words "Out of Range" are shown on the screen, and the power indicator is flashing white. The system is set to a display mode which is not supported by the monitor.
  • If you are replacing an old monitor, reconnect it and adjust the display mode to within the specified range for your new monitor.
  • If using a Windows system, restart the system in safe mode, then select a supported display mode for your computer.
  • If these options do not work, contact the Customer Support Centre.
 "Selecting a supported display mode" on page 2-10
The image quality is unacceptable. The video signal cable is not connected with the monitor or system completely. Be sure the signal cable is firmly plugged into the system and monitor. "Connecting and turning on your monitor" on page 1-7
The color settings may be incorrect. Select another colour setting from the OSD menu. "Adjusting your monitor image" on page 2-6
The automatic image setup function was not performed. Perform automatic image setup. "Adjusting your monitor image" on page 2-6
The power indicator is not lit and there is no image. The monitor's power switch is not switched on. Be sure the power cord is connected properly. "Connecting and turning on your monitor" on page 1-7
The power cord is loose or disconnected. Be sure the outlet has power.
There is no power at the outlet. Power on the monitor.
Try using another power cord.
Try using another electrical outlet.
Screen is blank and power indicator is steady amber or flashing white The monitor is in Standby/Suspend mode
  • Press any key on the keyboard or move the mouse to restore operation.
  • Check the Power options settings on your computer.
 "Understanding power management" on page 2-11
The power indicator is white, but there is no image. The video signal cable is loose or disconnected from the system or monitor. Be sure the video cable is connected with the system properly. "Connecting and turning on your monitor" on page 1-7
The monitor brightness and contrast are at the lowest setting. Adjust the brightness and contrast setting on the OSD menu. "Adjusting your monitor image" on page 2-6
One or more of the pixels appear discoloured This is a characteristic of the LCD technology and is not an LCD defect. If there are more than five pixels missing, contact the Customer Support Centre. Appendix A, "Service and Support" on page A-1
Fuzzy lines in text or a blurry image.
  • Image setup has not been optimized
  • Your system Display Properties setting have not been optimized.
  • Adjust the resolution settings on your system to match the native resolution for this monitor: 1920 x 1080 at 60 Hz.
  • Perform automatic image setup. If automatic image setup does not help, perform manual image setup.
 "Adjusting your monitor image" on page 2-6
"Selecting a supported display mode" on page 2-10
Horizontal or vertical lines through the image. When working in the native resolution, you may find additional improvements by adjusting the Dots Per Inch (DPI) setting on your system. See the Advanced section of your system's display properties.
The image is not acceptable when switching to dual mode It has not set the optimum resolution for each mode
  • Use ThinkVision Duo software to optimize the dual screen operation
  • Adjust graphic card resolution manually
 "Using the direct access controls" on page 2-6
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