Brand: Lenovo
Category: Network Storage
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for Storwize V3700
Uploaded: Nov. 21, 2025, 6:23 p.m.
Manual Publish Date: 2018-01-14
Warranty Information
Offers a three-year customer-replaceable unit and onsite warranty with 9x5 next business day terms.
The IBM Storwize V3700 for Lenovo is an entry-level storage system offering 2U rack mount enclosures. It features two node canisters with up to 8 GB cache per canister, supporting 6 Gb SAS and 1 Gb iSCSI connectivity as standard, with optional 10 Gb iSCSI, FCoE, or 8 Gb Fibre Channel. It supports a variety of 2.5-inch and 3.5-inch SAS SSDs and HDDs, and can scale up to 960 TB of raw storage capacity. Key features include virtualized internal storage, thin provisioning, snapshots, data migration, and data replication. Optional licensed functions like Turbo Performance, Easy Tier, and remote mirroring are available. Management is handled via a web-based GUI or CLI.
Troubleshooting and error codes
| Term | Description |
|---|---|
| On-site service | A service technician arrives at the client's location for equipment service. |
| 24x7x2 hour | A service technician is scheduled to arrive at the client's location within two hours after remote problem determination is completed. Lenovo provides service around the clock, every day, including Lenovo holidays. |
| 24x7x4 hour | A service technician is scheduled to arrive at the client's location within four hours after remote problem determination is completed. Lenovo provides service around the clock, every day, including Lenovo holidays. |
| 9x5x4 hour | A service technician is scheduled to arrive at the client's location within four business hours after remote problem determination is completed. Lenovo provides service 8:00 am - 5:00 pm in the client's local time zone, Monday - Friday, excluding Lenovo holidays. |
| 9x5 next business day | A service technician is scheduled to arrive at the client's location on the business day after remote problem determination is completed. Lenovo provides service 8:00 am - 5:00 pm in the client's local time zone, Monday - Friday, excluding Lenovo holidays. |
| Committed Repair | Problems receive priority handling so that repairs are completed within the committed time of 6 or 24 hours. Lenovo provides service 24 hours/day, every day, including Lenovo holidays. |