Brand: Lenovo
Category: Smartphone
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 7:37 p.m.
Lenovo reserves the right to change or modify any information or specifications without notice or obligation.
Get Started:
| Problem | Solution |
|---|---|
| App locks up phone on startup | Restart in Safe Mode: Press and hold the Power button. When the Power off option appears, press and hold it. The phone restarts with Safe mode in the lower left. Then, try removing the app. |
| Phone stops responding to touches and button presses | Reboot: Press and hold the Power button until the screen goes dark and your phone restarts. |
| Cannot unlock phone (forgotten pattern, PIN, or password) | Use your Google account email and password on another device to unlock the phone. If no Google account is set up, contact your service provider for a factory reset. |