Brand:
LG
Category: Home Appliance
Document Type: Manual
Language: EN
Brand:
LG
Category: Home Appliance
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 8:31 p.m.
One (1) year parts and labor warranty from the date of original retail purchase.
| Problem | Possible Cause & Solution |
|---|---|
| Burners have yellow or yellow-tipped flames | The combustion quality of burner flames needs to be determined visually. If flames look like 1 (yellow flames), call for service. Normal flames should look like 2 (yellow tips on outer cones for LP gas) or 3 (soft blue flames for natural gas). |
| Burner flames are very large or yellow | Improper air to gas ratio. If cooktop is connected to LP gas, contact installer or conversion specialist. |
| Control knobs will not turn | Knob is not pushed down. To turn from OFF, push knob down and then turn. |
| Top burners do not light or do not burn evenly. | Plug on cooktop is not completely inserted in the electrical outlet. Ensure it's plugged into a live, properly grounded outlet. Burner slots may be clogged. Remove and clean burners. Check electrode area. Improper burner assembly. Ensure parts are installed correctly. |
| You smell gas | Surface burner knob is not in OFF position and burner is not lit. Turn knob to OFF. There is a gas leak. Clear the area, call gas supplier from neighbor's phone. Do not call from your phone. Follow supplier instructions. If unavailable, call fire department. |