Brand:
LG
Category: Home Theater System
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand:
LG
Category: Home Theater System
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 7:04 p.m.
This LG product is covered by a limited warranty for parts and labor for specific periods.
| Symptom | Cause | Solution |
|---|---|---|
| No power. | • The power cord is disconnected. | • Plug the power cord into the wall outlet securely. |
| No picture. | • The TV is not set to receive unit signal output. | • Select the appropriate video input mode on the TV so the picture from the unit appears on the TV screen. |
| Sound cannot be heard or is of poor quality. | • The video cable is not connected securely. | • Connect the video cable securely. |
| • The connected TV power is turned off. | • Turn on the TV. | |
| • The volume is minimized. | • Adjust the volume. | |
| • The headphones are connected. | • Disconnect the headphones. | |
| • The MUTE button is switched on. | • Switch off MUTE. | |
| The playback picture is poor. | • The disc is dirty. | • Clean the disc. |
| The unit does not start playback. | • An unplayable disc is inserted. | • Insert a playable disc. (Check the disc type, color system, and regional code.) |
| • The disc is placed upside down. | • Place the disc with the playback side down. | |
| • The disc is dirty. | • Clean the disc. | |
| • The Rating level is set. | • Cancel the Rating function or change the rating level. | |
| Radio reception is poor | • The signal is too weak. | • Adjust the antenna or connect an external antenna for better reception. |
| The remote control does not work properly. | • The remote control is not pointed at the remote sensor of the unit. | • Point the remote control at the remote sensor of the unit. |
| • The remote control is too far from the unit. | • Operate the remote control within 7 m. | |
| • There is an obstacle in the path of the remote control and the unit. | • Remove the obstacle. | |
| • The batteries in the remote control are exhausted. | • Replace the batteries with new ones. | |
| The display window is dim, and the light on the touch pad and the active subwoofer are turned off. | • The dimmer function is activated. | • Switch off DIMMER. |
| (PLAY), II, and buttons do not operate. | • This unit is in MOBILE mode. | • To release the MOBILE mode, press mode button (TUNER, DISC, USB) you want, or press HOME. |