Brand:
LG
Category: Mobile Phone
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for LG-G360
Uploaded: Nov. 21, 2025, 6:16 p.m.
Manual Publish Date: 2015-01-01
Warranty Information
Copyright ©2015 LG Electronics, Inc. All rights reserved.
Getting to know your phone
- Phone overview: Familiarize yourself with the navigation keys, soft keys, and other buttons like the Send key, SIM Switch Key, End/Power key, Camera key, Hotline SMS service key, Microphone, and Charger/USB port.
- Installing the SIM Cards: Learn how to remove the back cover, insert the SIM card with the gold contact area facing downwards, insert the battery, and replace the back cover.
- Charging the phone: Connect the charger to an electrical outlet and ensure the battery is fully charged before first use.
- Turning Your Phone On/Off: Press and hold the End/Power key to power the phone on or off.
Calls
- Making a call: Enter the number using the keypad and press the call key.
- Making a call from your contacts: Select Contacts, enter the first letter of the contact, scroll, and press the call key.
- Answering and rejecting a call: Press the call key to answer or select Silent/Reject to decline.
- Using the speakerphone: Press RSK (H-Free) during a call.
- Viewing your call logs: Access logs via Menu > Logs.
Contacts
- Searching for a contact: Select Contacts, enter the first letter, and scroll.
- Adding a new contact: Select Contacts, Add new contact, choose To SIM or To Phone, enter details, and Save.
Messaging
- Sending a message: Menu > Messaging > Write message. Enter recipients and message content using T9, Abc, or 123 modes.
- Entering text: Use T9, Abc, or 123 modes and switch with the # key.
Troubleshooting and error codes
| Message | Possible causes | Possible solutions |
|---|---|---|
| SIM card error | The phone does not have a SIM card or it was inserted incorrectly. | Ensure that the SIM card is correctly inserted. |
| No network connection / Loss of network | Signal is weak or outside the operator's network. | Move closer to a window or an open space. Consult the network operator's coverage map. |
| No network connection / Loss of network | The operator has applied new services. | Check if the SIM card is more than 6 to 12 months old. If so, replace the SIM card at the nearest branch of your network provider. Contact the respective service provider. |
| Codes do not match | To change a security code, you must confirm the new code by entering it again. | If you forget the code, contact your service provider. |
| Codes do not match | The two codes entered do not match. | - |
| Unavailable calls | Dialling error | The new network is not authorized. |
| Unavailable calls | A new SIM card was inserted. | Check for new restrictions. |
| Unavailable calls | The prepaid limit has been reached. | Contact the service provider or replenish the limit with PIN 2. |
| Cannot turn on the phone | The On/Off key was pressed too briefly. | Press the On/Off key for at least two seconds. |
| Cannot turn on the phone | The battery is not charged. | Charge the battery. Check the charge indicator on the screen. |
| Charging error | The battery is not charged. | Charge the battery. |
| Charging error | The external temperature is too high or too cold. | Ensure that the phone is charging at normal temperatures. |
| Charging error | Contact problem | Check the charger and its connection to the phone. |
| Charging error | No power | Plug the charger into a different outlet. |
| Charging error | Charger problem | Replace the charger. |
| Charging error | Wrong charger | Use only genuine LG accessories. |
| No sound | Vibration mode | Check the sound setting in the sound menu to ensure it is not in vibration or silent mode. |