Manual for 17Z990

Manual for 17Z990

Brand: LG logo LG

Category: Notebook

Document Type: Manual

Language: EN

Available Languages: EN , ES

Uploaded: Nov. 21, 2025, 8:37 p.m.

Manual Publish Date: 2019-01-01

Using LG Easy Guide, LG Trouble Shooting

LG Electronics Inc. provides LG Easy Guide (User's Guide) and LG TroubleShooting (TroubleShooting Guide) to users for their easy and convenient use of the product.

TIP: LG Easy Guide and LG TroubleShooting are provided with the UWP app and can be downloaded again from the Microsoft Store if deleted. Connect to the Microsoft Store, search for the files, and install them.

Press the [ ] button to run [LG Easy Guide 2.0] or [LG TroubleShooting 2.0].

Information/Precautions Before Using

Before reading LG Easy Guide, check the following information:

  • This LG Easy Guide is written for Windows 10.
  • Screen and menu configurations may differ from the manual due to Windows and software updates.
  • Representative images are used; your product may differ in appearance and color.
  • LG Easy Guide includes optional product information; you may see information about products you did not purchase.
  • Contents are subject to change without prior notice.
  • Unauthorized reproduction or duplication is prohibited.
  • LG Electronics does not provide warranty for data loss; back up important data to minimize damage.
  • Optical disk drive is optional.
  • Manufacturers and installers cannot provide services related to human safety due to potential radio interference.

Safety Precaution Notations

WARNING: Indicates instructions that may cause serious physical damage or fatal injuries if not followed.

CAUTION: Indicates instructions that may cause minor damage to the body or the machine if not followed.

Text Notations

Symbols used to display required information for product use. Familiarize yourself with these symbols for proper operation.

TIP

Indicates helpful information for convenient machine utilization.

OPTION

Indicates a device not included in the product package, requiring separate purchase or may not be applicable to your machine depending on model type.

Troubleshooting and error codes

SymptomPossible CauseSolution
The PC does not turn on. The AC adapter is not connected properly. Connect the AC adapter securely to the PC and the power outlet.
The screen is blank. The display brightness is set too low. Press the brightness control key to increase brightness.
The PC is running slowly. Too many programs are running simultaneously. Close unnecessary programs.
No sound is produced. The volume is muted or set too low. Check the volume settings and unmute if necessary.
Cannot connect to Wi-Fi. Wi-Fi is turned off. Turn on Wi-Fi via the Action Center.
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