Manual for FRIDGE & FREEZER

Manual for FRIDGE & FREEZER

Brand: LG logo LG

Category: Refrigerator

Document Type: Manual

Language: EN

Uploaded: Nov. 21, 2025, 6:08 p.m.

Warranty Information

Refer to the warranty card for specific warranty details.

Operation Summary

This manual provides comprehensive instructions for operating and maintaining your LG Fridge & Freezer. Key operational aspects include:

  • Before Use: Ensuring proper door closure, adequate food spacing, and managing frost formation.
  • Door Open Alarm: Alerts if the door is left open for over a minute.
  • Energy Saving: Recommendations include keeping all parts in original locations, ensuring sufficient space between foods, and storing hot food after cooling.
  • Storing Foods Effectively: Setting correct temperatures, using sealed containers, checking expiration dates, and avoiding refreezing thawed food.
  • Freezing Capacity: Utilizing Super Freeze function for quick freezing and ensuring proper air circulation.
  • Product Features: Details on exterior features like Door in Door and InstaView, and interior components like LED lamps, temperature sensors, shelves, drawers, and Icemaker.
  • Control Panel: Instructions on adjusting temperatures, using modes like Super Freeze and Artificial Intelligence, and the lock function.
  • InstaView: How to use the InstaView Door-in-Door feature.

Regular cleaning of the interior, exterior, and condenser cover is also detailed.

Troubleshooting and error codes

Symptoms Possible Cause & Solution
There is no refrigeration or freezing. Is there a power interruption? Check the power of other appliances.
Plug the power plug in the outlet properly.
A fuse in your home may be blown or the circuit breaker tripped. Or the appliance is connected to a GFCI (Ground Fault Circuit Interrupter) outlet, and the outlet's circuit breaker has tripped.
Check the main electrical box and replace the fuse or reset the circuit breaker. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
Reset the circuit breaker on the GFCI. If the problem persists, contact an electrician.
The appliance contains a bad smell. Is the fridge or freezer temperature set to 'Warm'? Set the fridge or freezer temperature to a colder setting.
There is poor refrigeration or freezing. Is the fridge or freezer temperature set to its warmest setting? Set the fridge or freezer temperature to a colder setting.
Is the appliance in direct sunlight, or is it near a heat generating object such as cooking oven or heater? Check the installation area and reinstall it away from heat generating objects.
Did you store hot food without cooling it first? Cool the hot food first before putting it in the fridge or freezer compartment.
Did you put in too much food? Maintain an appropriate space between food.
Are the appliance doors completely closed? Completely close the door and make sure that stored food is not obstructing in the door.
Is there enough space around the appliance? Adjust the installation position to make enough space around the appliance.
Did you put in food with a strong smell? Store foods with strong smells in sealed containers. Vegetables or fruit may have spoiled in the drawer. Throw away rotten vegetables and clean the vegetable drawer. Do not store vegetables too long in the vegetable drawer.
Condensation & Frost There is condensation inside the appliance or on the bottom of the vegetable drawer cover. Did you store hot food without cooling it first? Cool the hot food first before putting it inside the fridge or freezer. Did you leave the appliance door open? Although the condensation will disappear soon after you close the appliance door, you can wipe it with a dry cloth. Do you open and close the appliance door too frequently? Condensation can form due to the temperature difference from the outside. Wipe out the dampness with a dry cloth. Did you put warm or moist food inside without sealing it in a container? Store food in a covered or sealed container.
Frost has formed in the freezer compartment. Doors may not be closed properly. Check if the food item inside the appliance is blocking the door and make sure that the door is tightly closed. Did you store hot food without cooling it first? Cool the hot food first before putting it in the fridge or freezer compartment. Is the air entry or exit of the freezer compartment blocked? Make sure that air entry or exit is not blocked so that the air can circulate inside. Is the freezer compartment overfilled? Maintain an appropriate space between items.
Frost or condensation has formed inside or outside the appliance. Did you open and close the appliance door frequently or is the appliance door improperly closed? Frosts or condensation can form if the outside air penetrates inside the appliance. Is the installation environment humid? Condensation can appear on the exterior of the appliance if the installation area is too humid or on a humid day such as a rainy day. Wipe off any moisture with a dry cloth.
The side or front of the appliance is warm. There are anti condensation pipes fitted to these areas of the appliance to reduce condensation forming from around the door area. The heat releasing pipe to prevent condensation is installed on the front and side of the appliance. You may feel it particularly hot right after the appliance is installed or during the summer. You can be assured that this is not a problem and is quite normal.
There is water inside or outside of the appliance. Is there water leakage around the appliance? Check if the water has leaked from a sink or another place.
Is there water on the bottom of the appliance? Check if the water is from the thawed frozen food or a broken or dropped container.
The appliance door is not closed tightly. Is the appliance leaning forward? Adjust the front feet to raise the front side slightly. Were the shelves properly assembled? Refit the shelves if needed.
It is difficult to open the appliance door. Did you close the door with excessive force? If you apply too much force or speed when closing the door, it may remain briefly open before closing. Make sure that you do not slam the door closed. Close the door gently. Did you open the door right after you closed it? If you try to open the appliance door within one minute after you closed it, you may have difficulties because of the pressure inside the appliance. Try to open the appliance door again in a few minutes so that the internal pressure stabilizes.
The inside lamp in the appliance does not turn on. Lamp failure. Close the door and re-open. If the lamp does not turn on, please contact the LG Electronics customer information centre. Do not attempt removal of the lamp.
Noises The appliance is noisy and generates abnormal sounds. Is the appliance installed on a weak floor or improperly levelled? Install the appliance on a solid and flat area. Does the rear of the appliance touch the wall? Adjust the installation position to allow enough clearance around the appliance. Are objects scattered behind the appliance? Remove the scattered objects from behind the appliance. Is there an object on top of the appliance? Remove the object on top of the appliance.
Clicking noises: The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or appliance control on some models) will also click when cycling on and off. Normal Operation.
Rattling noises: Rattling noises may come from the flow of appliance, the water line on the back of the unit (for plumbed models only), or items stored on top of or around the appliance. Normal Operation. Appliance is not resting evenly on the floor. Floor is weak or uneven or levelling legs need to be adjusted. See the Door Alignment section. Appliance with linear compressor was moved while operating. Normal operation. If the compressor does not stop rattling after three minutes, turn the power to the appliance off and then on again.
Whooshing noises: Evaporator fan motor is circulating air through the fridge and freezer compartments. Normal Operation. Air is being forced over the condenser by the condenser fan. Normal Operation. Gurgling noises: Appliance flowing through the cooling system. Normal Operation. Popping noises: Contraction and expansion of the inside walls due to changes in temperature. Normal Operation.
Vibrating If the side or back of the appliance is touching a cabinet or wall, some of the normal vibrations may make an audible sound. To eliminate the noise, make sure that the sides and back do not make any contact with any wall or cabinet.
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