Manual for GBB61SWJMN

Manual for GBB61SWJMN

Brand: LG logo LG

Category: Refrigerator

Document Type: Manual

Language: EN

Uploaded: Nov. 21, 2025, 8:13 p.m.

Warranty Information

The minimum warranty period for this refrigerating appliance is 24 months.

  • Before Use: Ensure doors close completely, frost may form in high humidity. Avoid leaving doors open for long periods. If empty, switch off, defrost, clean, dry, and leave open to prevent mold.
  • Alarms: Door Open Alarm sounds if the door is open for 1 minute. High Temperature Alarm warns of freezer temperature increases.
  • Turning off Alarms: Press the Freezer button.
  • Failure Detection: Appliance can detect problems automatically. Contact customer service if an error code is displayed.
  • Energy Saving: Keep internal parts in place, ensure space between foods, cool hot food before storing, set appropriate temperatures, and avoid placing food near the temperature sensor.
  • Storing Foods: Set correct temperatures, use sealed containers, check expiry dates, avoid storing spoiled food, do not place unfrozen food in direct contact with frozen food, store raw meat/fish separately, avoid refreezing thawed food, cool hot food before storing, and do not overfill.
  • Maximum Freezing: Use Express Freeze for rapid freezing, switch on 7 hours before adding food.
  • Control Panel: Adjust fridge/freezer temperatures, use Express Cool/Freeze, Eco Friendly mode, Wi-Fi connection, and Lock function.
  • Water Dispenser: Press paddle to dispense cold water.
  • Icemaker: Manually produce ice using the ice tray.
  • Fridge Drawer: Use Fresh Converter to control temperature for vegetables, fish, or meat. Use Fresh Balancer to adjust humidity for vegetables and fruit.
  • Door Basket & Shelf: Removable for cleaning and adjustment. Folding shelves offer flexibility.
  • Smart Functions: Connect to LG ThinQ app via Wi-Fi for control and diagnosis. Audible diagnosis available for troubleshooting.
  • Maintenance: Clean interior and exterior regularly using mild detergents. Avoid abrasive materials. Automatic defrosting eliminates manual defrosting needs.
  • Troubleshooting: Covers issues like no refrigeration, poor cooling, bad smells, water dispenser problems, condensation, frost, door issues, lamp failure, and noises.

Troubleshooting and error codes

Symptoms Possible Cause & Solution
Cooling
There is no refrigeration or freezing. Is there a power interruption?
• Check the power of other appliances.
• Plug the power plug in the outlet properly.
A fuse in your home may be blown or the circuit breaker tripped. Or the appliance is connected to a GFCI (Ground Fault Circuit Interrupter) outlet, and the outlet's circuit breaker has tripped.
• Check the main electrical box and replace the fuse or reset the circuit breaker. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
• Reset the circuit breaker on the GFCI. If the problem persists, contact an electrician.
There is poor refrigeration or freezing. Is the fridge or freezer temperature set to its warmest setting?
• Set the fridge or freezer temperature to a colder setting.
Is the appliance in direct sunlight, or is it near a heat generating object such as cooking oven or heater?
• Check the installation area and reinstall it away from heat generating objects.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it in the fridge or freezer compartment.
Did you put in too much food?
• Maintain an appropriate space between food.
Are the appliance doors completely closed?
• Completely close the door and make sure that stored food is not obstructing in the door.
Is there enough space around the appliance?
• Adjust the installation position to make enough space around the appliance.
The appliance contains a bad smell. Is the fridge or freezer temperature set to 'Warm'?
• Set the fridge or freezer temperature to a colder setting.
Water
Water does not come out. The water dispenser tank may be empty. (Non plumbed models only)
• Fill the water dispenser tank.
Condensation & Frost
There is condensation inside the appliance or on the bottom of the vegetable drawer cover. Did you store hot food without cooling it first?
• Cool the hot food first before putting it inside the fridge or freezer.
Did you leave the appliance door open?
• Although the condensation will disappear soon after you close the appliance door, you can wipe it with a dry cloth.
Do you open and close the appliance door too frequently?
• Condensation can form due to the temperature difference from the outside. Wipe out the dampness with a dry cloth.
Did you put warm or moist food inside without sealing it in a container?
• Store food in a covered or sealed container.
Frost has formed in the freezer compartment. Doors may not be closed properly?
• Check if the food item inside the appliance is blocking the door and make sure that the door is tightly closed.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it in the fridge or freezer compartment.
Is the air entry or exit of the freezer compartment blocked?
• Make sure that air entry or exit is not blocked so that the air can circulate inside.
Is the freezer compartment overfilled?
• Maintain an appropriate space between items.
Frost or condensation has formed inside or outside the appliance. Did you open and close the appliance door frequently or is the appliance door improperly closed?
• Frosts or condensation can form if the outside air penetrates inside the appliance.
Is the installation environment humid?
• Condensation can appear on the exterior of the appliance if the installation area is too humid or on a humid day such as a rainy day. Wipe off any moisture with a dry cloth.
The side or front of the appliance is warm. There are anti condensation pipes fitted to these areas of the appliance to reduce condensation forming from around the door area.
• The heat releasing pipe to prevent condensation is installed on the front and side of the appliance. You may feel it particularly hot right after the appliance is installed or during the summer. You can be assured that this is not a problem and is quite normal.
There is water inside or outside of the appliance. Is there water leakage around the appliance?
• Check if the water has leaked from a sink or another place.
Is there water on the bottom of the appliance?
• Check if the water is from the thawed frozen food or a broken or dropped container.
Parts & Features
The appliance door is not closed tightly. Is the appliance leaning forward?
• Adjust the front feet to raise the front side slightly. Were the shelves properly assembled?
• Refit the shelves if needed.
Did you close the door with excessive force?
• If you apply too much force or speed when closing the door, it may remain briefly open before closing. Make sure that you do not slam the door closed. Close without force.
It is difficult to open the appliance door. Did you open the door right after you closed it?
• If you try to open the appliance door within one minute after you closed it, you may have difficulties because of the pressure inside the appliance. Try to open the appliance door again in a few minutes so that the internal pressure stabilizes.
The inside lamp in the appliance does not turn on. Lamp failure
• Close the door and re-open. If the lamp does not turn on, please contact the LG Electronics customer information centre. Do not attempt removal of the lamp.
Noises
The appliance is noisy and generates abnormal sounds. Is the appliance installed on a weak floor or improperly levelled?
• Install the appliance on a solid and flat area.
Does the rear of the appliance touch the wall?
• Adjust the installation position to allow enough clearance around the appliance.
Are objects scattered behind the appliance?
• Remove the scattered objects from behind the appliance.
Is there an object on top of the appliance?
• Remove the object on top of the appliance.
Clicking noises The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or appliance control on some models) will also click when cycling on and off.
• Normal Operation
Rattling noises Appliance is not resting evenly on the floor.
• Floor is weak or uneven or levelling legs need to be adjusted.
Appliance with linear compressor was moved while operating.
• Normal operation. If the compressor does not stop rattling after three minutes, turn the power to the appliance off and then on again.
Whooshing noises Evaporator fan motor is circulating air through the fridge and freezer compartments.
• Normal Operation
Gurgling noises Appliance flowing through the cooling system.
• Normal Operation
Popping noises Contraction and expansion of the inside walls due to changes in temperature.
• Normal Operation
Vibrating If the side or back of the appliance is touching a cabinet or wall, some of the normal vibrations may make an audible sound.
• To eliminate the noise, make sure that the sides and back do not make any contact with any wall or cabinet.
Wi-Fi
Your home appliance and smartphone are not connected to the Wi-Fi network. The password for the Wi-Fi that you are trying to connect to is incorrect.
• Find the Wi-Fi network connected to your smartphone and remove it, then register your appliance on LG ThinQ.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer.
The distance between the appliance and the router is too far.
• If the distance between the appliance and the router is too far, the signal may be weak and the connection may not be configured correctly. Move the location of the router so that it is closer to the appliance.
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