Manual for GSX961NSAZ

Manual for GSX961NSAZ

Brand: LG logo LG

Category: Refrigerator

Document Type: Manual

Language: EN

Uploaded: Nov. 21, 2025, 6:04 p.m.

Warranty Information

Contact LG Electronics customer information centre for any issues or for disassembly, repair, or modification.

Parts and Functions

  • Exterior: Control Panel (for setting temperatures), Door in Door (for convenient access to snacks), Door-in-Door Lever, InstaView Door in Door.
  • Interior: LED Lamp, Automatic Icemaker, Freezer Shelves/Drawers/Baskets, Fridge Shelves/Snack Drawers, Bottle Rack, Fresh Vegetable Drawer, Vegetable Drawer, Fridge Door Baskets, Water Dispenser Tank, Movable Egg Box, Temperature Sensor, Smart Diagnosis Unit.

Installation

  • Ensure adequate dimensions and clearances.
  • Consider ambient temperature limits.
  • Follow instructions for removing and refitting doors if necessary.
  • Connect water supply line for plumbed models, including water filter.
  • Connect the appliance to a power outlet.

Maintenance

  • Regular cleaning of interior, exterior, door gaskets, condenser cover, and dispenser tray.
  • Replace Pure N Fresh filter and water filter as needed.
  • Troubleshooting section available for common issues.

Troubleshooting and error codes

Symptoms Possible Cause & Solution
There is no refrigeration or freezing. Check for power interruption. Ensure power plug is properly connected. Set temperature to 'Medium'. Check installation area for heat sources. Cool hot food before storing. Ensure adequate space between food and around the appliance. Ensure doors are completely closed.
There is poor refrigeration or freezing. Set temperature to 'Medium'. Check installation area for heat sources. Cool hot food before storing. Ensure adequate space between food and around the appliance. Ensure doors are completely closed.
The appliance contains a bad smell. Store strong-smelling foods in sealed containers. Throw away rotten vegetables and clean the vegetable drawer.
The inside lamp in the appliance does not turn on. Inside lamp is not serviceable; contact LG Electronics customer information centre.
The appliance door is not closed tightly. Adjust front feet to ensure appliance is level. Check shelf assembly. Avoid closing the door with excessive force. Ensure food items do not obstruct the door.
It is difficult to open the appliance door. Wait a few minutes for internal pressure to stabilize after closing the door. Cool hot food before storing. Ensure door is not left open. Avoid frequent opening/closing of the door. Store moist food in sealed containers. Check for obstructions. Cool hot food before storing.
There is condensation inside the appliance or on the bottom of the vegetable drawer cover. Ensure door is not left open. Wipe with a dry cloth. Avoid frequent opening/closing. Store moist food in sealed containers.
Frost has formed in the freezer compartment. Ensure air entry/exit is not blocked. Avoid overfilling the compartment. Avoid frequent door opening/closing or improper door closure. Check installation environment humidity.
The appliance is noisy and generates abnormal sounds. Defrost cycle clicks (Normal). Rattling may be from water line or stored items (Normal). Ensure appliance is level. Linear compressor may rattle (Normal). Evaporator fan motor or condenser fan circulating air (Normal). Cooling system flow (Normal). Inside wall contraction/expansion (Normal). Ensure sides/back do not touch walls/cabinets.
The side or front of the appliance is warm. Anti-condensation pipes may feel warm; this is normal.
There is water inside or outside of the appliance. Check for leaks from sinks or other places. Check if water is from thawed frozen food or a broken container.
The automatic icemaker does not produce ice or produces a small amount of ice. Allow 48 hours after installation for ice production. Ensure water supply pipe is connected and valve is open. Check for bent water supply hose. Allow 24 hours for ice production after large dispensing. Ensure ice maker switch/button is ON. Set freezer temperature to -18 °C. Avoid frequent door opening. Ensure appliance door is completely closed.
Ice is not dispensed. Check for ice in the ice bin. Check for clumped ice and separate/discard. Select cubed/crushed ice modes alternately. Check for blocked ice path.
Water does not come out. Check if water dispenser tank is empty (non-plumbed). Fill tank and refit. Check if water supply valve is closed (plumbed). Ensure water tube is filled with air (non-plumbed).
Water tastes strange. Check if purified or cold water has not been used for an extended period. Check filter replacement status; replace if expired. Flush filter properly after installation. Dispense and discharge 5 litres of water after filter installation/replacement. Use the product after dispensing and discharging 5 litres of water if it has not been used for an extended period.
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