Brand:
LG
Category: Refrigerator
Document Type: Manual
Language: EN
Brand:
LG
Category: Refrigerator
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 8:36 p.m.
LG provides a limited warranty for parts and labor for the freezer, sealed system, and compressor.
| Problem | Possible Cause & Solution |
|---|---|
| Appliance is not cooling or has no power. | Check home's fuse or circuit breaker. Reset GFCI if applicable. Ensure freezer control is ON. Unit may be in defrost cycle. Allow 24 hours for cooling after recent installation or relocation (must stand upright for 24 hours if moved on its side). |
| Cooling system runs too much. | Modern appliances may run longer but use less energy. Allow 24 hours for cooling after power restoration. Avoid frequent/long door openings or adding large amounts of hot food. Ensure doors are fully closed. Appliance may run longer in hot locations. Clean condenser/back cover. Humid weather can increase moisture. Allow 30 minutes after defrost cycle. Ensure food is packaged correctly. Adjust temperature controls if too cold. |
| Frost or ice crystals form on frozen food (outside of package). | Reduce frequency/duration of door openings. Ensure doors close properly. Allow 24 hours for cooling after installation. Ensure air vents are not blocked. Avoid hot locations. Cool hot food before adding. Ensure doors close correctly. Adjust temperature controls. Allow 30 minutes after defrost cycle. Package food correctly. Do not store high-water-content food for long periods. |
| Ice maker is not making enough ice. | Reduce door openings. Ensure doors close properly. Set freezer temperature to recommended level (0°F / -18°C). Allow 24 hours after installation. |
| Ice has bad taste or odor. | Discard old ice. Ensure food is wrapped properly. Clean freezer interior and ice storage bin. |
| Doors will not close correctly or pop open. | Ensure food packages are not blocking the door. Check that ice bin, pans, shelves, etc., are in correct positions. Ensure appliance is leveled. |
| Doors are difficult to open. | Clean dirty or sticky gaskets. Allow air pressure to equalize for one minute after closing a door. |
| Appliance wobbles or seems unstable. | Adjust leveling legs properly. Ensure floor is level or use shims. |
| Lights do not work. | LED interior lighting failure requires qualified technician service. |
| The interior of the appliance is covered with dust or soot. | Ensure appliance is not located near a heat source like a fireplace or candle. |
| Clicking | Defrost control and thermostat cycling (Normal Operation). |
| Rattling | Refrigerant flow, water line, or stored items (Normal Operation). Ensure appliance is level. Check for contact with cabinets/walls. |
| Whooshing | Evaporator fan or condenser fan circulating air (Normal Operation). |
| Gurgling | Refrigerant flow (Normal Operation). |
| Popping | Contraction/expansion of inner walls due to temperature changes (Normal Operation). |
| Sizzling | Water dripping on defrost heater (Normal Operation). |
| Vibrating | Ensure appliance sides/back are not touching cabinets/walls. |
| Dripping | Water running into drain pan during defrost cycle (Normal Operation). |
| Pulsating or high-pitched sound | Normal operation of high-efficiency compressor. |