Brand:
LG
Category: TV
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 7:12 p.m.
Refer to the dealer for warranty information, as it is not specified in this manual.
| Problem | Solution |
| TV not functions properly | Software lockup: Remove power cord for 5 minuts. |
| Software Corrupted | Start all over with item 117, set to 001, press Enter then redo Auto Program, Channel List, Clock, etc. *Note: 2-5-4 + MENU can be done more than once. |
| Virtual and Physical channels appear in channel scan w/Channel Up/Down | After Auto Program and Channel List, etc. press 2-5-5 + MENU to transfer channels and TV setup to internal TV controller. Afterward, only Physical or only Virtual channels will appear in digital channel scan, analog channel scan will be normal. *Note: Be sure to set item 028 Ch Overide to 000. |
| Channel not included in channel scan in TV controller | After 2-5-5 + MENU, only channels included in TV controller will appear. If channel is available, redo channel scan. If it is not available it will not appear on the TV screen. |
| No Power | See troubleshooting flow chart. |
| No picture | Display panel is turned off: Turn TV on. Power failure?: Check power. Antenna/Cable not connected: Connect Antenna/Cable signal source to 20LH1DC1. Connections incorrect: Check connections on 20LH1DC1. M.P.I. not connected: If applicable, connect M.P.I. cable to M.P.I. device. Encrypted program: Try another channel. Wrong tuning band: Adjust Installer menu settings. |
| Erratic Operation | Wrong Installer menu settings: Adjust Installer menu settings as required. Software problem: Remove TV power cord for 15 seconds. |
| Remote doesn't work | Remote not in TV mode: Use Mode key to select TV; puts remote into 20LH1DC1 mode. Not aimed at IR remote sensor: Point remote at TV's IR receiver on TV. Remote too far from IR sensor: Move remote closer to TV's IR receiver or darken room. IR path to TV's receiver obstructed: Remove obstructions. Weak batteries: Replace batteries. Wrong battery polarity: Check that '+' and '-' match in battery compartment. Too much light in room: Dim room light. Wrong Installer remote control: Requires compatible Installer remote, contact your LG dealer. Incorrect Bed 1-2 setting: Set correct Bed 1-2 setting. |
| Normal picture, poor or no sound | Audio muted: Press MUTE or use Volume Up key to increase sound level. Broadcast problem: Try a different channel. |
| Broadcast Tuning Mode Digital Channel OSD No Information available display | Item 103 set to 1 physical channels tuning: Set Item 103 to 0 for information to be added to virtual channel tuning digital OSD. |