Brand:
LG
Category: TV
Document Type: Manual
Language: EN
Brand:
LG
Category: TV
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 7:40 p.m.
Manual Publish Date: 2011-05-01
| Symptom | Possible Cause(s) | Possible Solution(s) |
|---|---|---|
| Cannot direct enter channel number. | (TV in Stand-alone Mode) Installer Menu item 028 CH. OVERIDE is set to 0, i.e., disabled (recommended setting). | If Installer Menu item 028 CH. OVERIDE is set to 0, only channels that are active in the TV's channel lineup can be selected. Set CH. OVERIDE to 1 to allow access for direct keypad entry to all channels. |
| (TV in FTG Mode) The channel entered is not part of the FTG Channel Map. | Channel access is restricted to channels included in the FTG Channel Map. If necessary, make changes to the FTG Channel Map using the FTG Configuration Application. | |
| No power. | (See troubleshooting flow chart on following page.) | (See troubleshooting flow chart on following page.) |
| No picture. | Display panel is turned off. | • Turn TV ON. • Power failure? |
| Antenna/cable not connected. | Connect antenna/cable signal to TV | |
| Connections incorrect. | Check connections on TV | |
| MPI not connected. | If applicable, connect MPI cable to MPI device. | |
| Encrypted program. | Try another channel. | |
| Wrong tuning band. | Adjust Installer Menu settings. | |
| Installer Menu setup. | Wrong Installer Menu settings. | Adjust Installer Menu settings as required. |
| Remote doesn't work. | Remote not in TV Mode. | Use MODE key to select "TV"; puts remote into TV Mode. |
| Not aimed at IR remote sensor. | Point remote at IR receiver on TV. | |
| Remote too far from IR sensor. | Move remote closer to IR receiver on TV or darken room. | |
| MPI not connected. | If applicable, connect MPI cable to MPI device. | |
| IR path to TV's receiver obstructed. | Remove obstructions. | |
| Weak batteries. | Replace batteries. | |
| Wrong battery polarity. | Check that "+" and "-" match in battery compartment. | |
| Too much light in room. | Dim room light. | |
| Wrong Installer Remote. | Requires compatible Installer Remote. Contact your LG dealer. | |
| Normal picture, poor or no sound. | Audio muted. | Press MUTE or use Volume Up key to increase sound level. |
| Broadcast problem. | Try a different channel. |