Brand: Linear ACCESS
Category: Access Control
Document Type:
Language: EN
Manual for AK-11 - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 1:45 p.m.
Warranty Summary
Linear provides a limited warranty of 12 months against defects in materials and workmanship under normal use.
AK-11 Operation Summary:
- Users have up to 40 seconds to enter their entry code.
- Up to 8 seconds are allowed between keystrokes.
- All digits of the entry code must be entered (e.g., "0 0 4 2" for code 0042).
- Pressing the * key resets the keypad if a wrong key is pressed.
- After a correct code, the red LED turns green, and the programmed relay activates.
- Exceeding the keypad lockout count (incorrect codes) will lock the keypad for one minute, indicated by a yellow LED.
- After a valid code, the code is unusable until the anti-passback time expires.
Troubleshooting and error codes
| Problem | Possible Cause | Solution |
|---|---|---|
| No Power | Power supply issue | Check power source and connections |
| Keypad Lockout (Yellow LED) | Too many incorrect code entries | Wait one minute for lockout to expire |
| Incorrect Code Entry (Red LED) | Invalid Master Programming Code or Entry Code | Verify and re-enter correct codes |