Brand: Miele
Category: Fridge-Freezer
Document Type: Manual
Language: EN
Manual for 10 360 970
Uploaded: Nov. 21, 2025, 8:35 p.m.
Switching on and off
Touch display
The display can be scratched by pointed or sharp objects, e.g. pens. Only touch the display with your finger tips.
Touching the display with your finger creates a tiny charge which releases an electrical impulse. This impulse is recognised by the touch display.
The touch display does not react if you touch it with an object.
It is possible for the touch display to not react to finger contact if your fingers are cold.
Switching on
To enable the temperature to get sufficiently cold inside the appliance, allow the appliance to run for approx. 2 hours before placing food in it.
Do not place food in the freezer section until the temperature is at least -18 °C.
Standby
Touch ⏻ briefly.
The welcome message Miele - Willkommen will appear in the display for approx. 3 seconds.
If this does not happen and 🔒 appears in the display, the safety lock is still activated (see "Selecting further settings - Activating or deactivating the safety lock - Deactivating the safety lock temporarily").
Troubleshooting and error codes
| The appliance is not operating. | The appliance is not switched on. | Switch the appliance on. |
|---|---|---|
| The appliance is not connected to the mains electricity supply. | Connect the appliance to the mains electricity supply. | |
| Fuse has tripped or circuit breaker tripped. | Check the fuse/circuit breaker. If the fuse blows or circuit breaker trips repeatedly, contact Miele Service. | |
| The appliance is operating, but not cold enough. | The temperature has not been set correctly. | Set the temperature correctly. |
| The appliance door has not been closed properly or has been left open for too long. | Close the appliance door properly. Avoid leaving the door open for longer periods. | |
| The appliance is too full. | Reduce the amount of food stored. | |
| The appliance is placed too close to a heat source. | Move the appliance away from a heat source. | |
| The ventilation gaps are blocked. | Ensure that the ventilation gaps are clear and clean. | |
| The ambient temperature is too high. | Ensure that the ambient temperature is within the recommended range. | |
| Food is freezing in the refrigerator section. | The temperature has been set too low. | Increase the temperature in the refrigerator section. |
| A close-fitting door seal is not functioning correctly. | Clean the door seals. If the problem persists, contact Miele Service. | |
| Unusual noises. | The appliance is not standing level. | Adjust the appliance feet so that the appliance stands level. |
| The appliance is touching other furniture or appliances. | Move the appliance away from other furniture or appliances. | |
| The coolant is circulating. | This is normal and does not affect the operation of the appliance. | |
| The interior lighting does not switch on. | The appliance is not switched on. | Switch the appliance on. |
| The LED lights are faulty. | Contact Miele Service. | |
| The door alarm sounds. | The appliance door has been left open for too long. | Close the appliance door. |
| The appliance door is not closing properly. | Check that the door seals are clean and not damaged. Ensure that there are no items obstructing the door. | |
| The temperature alarm sounds. | The temperature in the appliance is too high. | Check that the appliance door is closed properly and not opened for too long. Allow the appliance to cool down. If the problem persists, contact Miele Service. |
| A power failure has occurred. | Check the mains power supply. Once the power is restored, the appliance will cool down again. The alarm will switch off automatically when the correct temperature is reached. |