Name: Manual for 11 508 670
Brand: Miele
Availability: InStock

Troubleshooting and error codes

Problem	Possible cause and solution
The lower appliance door cannot be opened.	The Door Assistant Push2Open is switched on; the lower appliance door cannot be opened. This is not a fault. With this refrigeration appliance, only the upper appliance door can be controlled via the Door Assistant.
The appliance door cannot be opened when Sabbath Mode ⌂ is switched on.	The Push2Open Door Assistant is switched on at the same time as Sabbath Mode. When Sabbath Mode is switched on, the Door Assistant is deactivated. Pull the appliance door open from below or from the side.
The storage life of the food stored in the dry compartment of the MasterFresh zone is reduced.	The temperature in the dry compartment of the MasterFresh zone is possibly too high. The temperature in the dry compartment is controlled by the set temperature in the fridge zone. Lower the temperature in the fridge zone (see "The correct temperature – Setting the temperature”).
The warning sounds and the message Freezer temperature too high. Max. temperature °C appears on the display.	The temperature in the appliance has risen significantly. This could be due to, for example: – the appliance door being opened too often, or being left open – a large amount of food being frozen at once – an extended power failure If you find the alarm disruptive, you can switch it off in advance by touching the OK sensor control. The alarm will stop. Rectify the cause of the alarm. The message will disappear from the display and the alarm will stop. The temperature display will show the highest temperature that was reached during the time in which the temperature in the freezer zone rose. ■ Depending on the temperature displayed, you should check whether food in the freezer has started to thaw or has defrosted. If it has, cook it before freezing it again. In the event of a power failure, check whether there are any ice cubes in the ice cube container and dispose of these. Otherwise, the ice cubes will freeze together and can damage the ice cube container when they expand.
The warning sounds and the message Close the door appears on the display.	The appliance door is open. Close the appliance door. ■ If you wish to turn the alarm off early, touch the sensor control OK on the display. The alarm will stop.
The temperature display is dark and the symbol is shown on the display.	The Sabbath Mode ⌂ function is switched on. The interior lighting is switched off and the refrigeration appliance is cooling down. You can switch off Sabbath mode at any time (see "Selecting additional settings – Switching Sabbath Mode ⌂ on or off").
"F Please contact Miele Technical Service." appears in the display and an alarm sounds.	There is a fault. ■ Make a note of the fault message if necessary. ■ Contact Miele Service. ■ To turn the alarm off, touch the ⌂ symbol. The error message does not disappear from the display until the error has been rectified. The voltage level is too high/low. ■ Observe the connection data under "Electrical connections". ■ Contact Miele Service if necessary. ■ To turn the alarm off, touch the ⌂ symbol. The error message does not disappear from the display until the error has been rectified.
⌂ is shown in the display. The machine does not get cold, but the machine controls are working.	Demo Mode is switched on. Demo mode allows the appliance to be presented in the showroom without the cooling system being turned on. Do not activate this setting for domestic use. ■ Switch off Demo mode (see “Selecting additional settings", section “Switching off Demo Model”).
The ice maker is not producing any ice cubes.	The refrigeration appliance and the ice maker are not switched on. ■ Switch the refrigeration appliance and the ice maker on. ■ Check whether the water filter is inserted correctly. The plumbed water connection was not installed. ■ Make sure that the plumbed water connection was installed correctly. The water intake is not open or has not been vented. ■ Open the water intake. ■ Check that the water supply has been vented. There is a kink in the water hose. ■ Check the water hose and replace it if necessary. The temperature in the freezer zone is too high. ■ Select a lower temperature. The appliance door has been opened too frequently, causing the compressor to turn on more often and the ice maker has iced up. ■ Only open the appliance door when necessary and for as short a time as possible. The water connection pressure is too low. ■ Check that the water connection is between 29 psi and 116 psi (2 bar and 8 bar). ■ Check if an incorrect valve has been installed, making the pressure too low. Remember that it can take up to 10 hours for the production of ice cubes to commence.
The ice maker is only producing small ice cubes.	Several household appliances connected to the plumbed water connection are in operation, which has reduced the amount of water being taken in. ■ Avoid using the dishwasher, washing machine, etc. at the same time. The water filter is clogged. ■ Check whether the water filter needs to be replaced or cleaned. The water pressure is too low. ■ Check whether the water pressure is between 29 psi and 116 psi (2 bar and 8 bar). ■ Check if an incorrect valve has been installed.
The ice maker is producing only a few or deformed ice cubes.	The water filter is clogged. ■ Check whether the water filter needs to be replaced or cleaned. The water pressure is too low. ■ Check whether the water pressure is between 29 psi and 116 psi (2 bar and 8 bar). The temperature in the freezer zone is too high. ■ Select a lower temperature.
The ice cubes have an unpleasant odor or flavor.	The ice cube container is in constant use and needs to be cleaned regularly. ■ Check if the ice cube container is dirty and clean it if necessary. The ice maker is seldom used. If you do not use it very often, ice cubes that are stored for a long period can absorb the taste and smell of other items. ■ Empty and clean the ice cube container if you are not going to use it for a long time. There are unsealed food packages in the freezer zone. Ice can absorb the taste and smell of unsealed food. ■ Store only sealed food in the freezer zone. The water filter is dirty. ■ Check whether the water filter needs to be replaced or cleaned.
Water is flowing out of the appliance.	The water intake is faulty. ■ Close the faucet immediately. ■ Check the water line for damage. ■ Contact Miele Customer Service. ■ Check whether the water connection pressure is too high. If the water connection pressure is too high, this can cause leaks (see "Installation – Plumbed water connection"). ■ Check that the water connection is between 29 psi and 116 psi (2 bar and 8 bar). ■ Check if an incorrect valve has been installed.
The interior lighting is not working.	The refrigeration appliance has not been turned on. ■ Turn the refrigeration appliance on. The Sabbath Mode function is switched on: the temperature display is dark and the ⌂ symbol is shown on the display. ■ You can switch off Sabbath Mode at any time via the Settings mode. There is a fault. ! Risk of electric shock due to exposed, live electrical components. When removing the lighting cover, there is a risk of coming into contact with live electrical components. Do not remove the lighting cover. The LED lighting may only be repaired or replaced by Miele Service. ! Risk of injury from LED lighting. This lighting corresponds to risk group RG 2. If the cover is defective, there is a risk of eye injury. If the lighting cover is defective, do not look from a close range directly into the lighting with optical instruments (e.g., magnifying glass or similar). ■ Contact Miele Service.

Manual for 11 508 670

Warranty Information

Troubleshooting and error codes