Brand: Miele
Category: Fridge-Freezer
Document Type: Manual
Language: EN
Brand: Miele
Category: Fridge-Freezer
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 8:49 p.m.
Refer to the Miele dealer or Service Department for warranty information and fault rectification.
| Problem | Possible Cause | Solution |
|---|---|---|
| The frozen food is thawing because the freezer section is too warm. | Is the room temperature lower than the ambient temperature for which the appliance is designed? | If so, raise the temperature of the room. Operating in a room which is too cold will cause the cooling system to switch off for too long causing the freezer section to become too warm. |
| Food has frozen together. | - | Use a blunt instrument, e.g. a spoon handle or plastic scraper, to prise it apart carefully. |
| There is a thick layer of ice in the freezer section. | - | Check whether the freezer section door closes properly. Defrost and then clean the freezer section. Too thick a layer of ice reduces efficiency and increases energy consumption. |
| The alarm sounds and the alarm indicator light flashes. | The temperature in the freezer section is too warm, because a large amount of food has been frozen at once without switching on the Super freeze function. | The alarm will stop and the indicator light will go out when the temperature has reached the correct level again. If the alarm and indicator light do not go out, please call the Service Department. |
| The alarm sounds and the alarm indicator light flashes. | The compressor is faulty. | Call the Service Department. |
| - | Depending on the temperature in the freezer, you should check the condition of the food. If food has defrosted or started to defrost, check that it is still safe to use, and if so, use it as quickly as possible. Defrosted food may only be re-frozen after it has been cooked. | - |
| The Super freeze indicator light and one of the temperature display lights are flashing at the same time. | There is a fault. | Call the Service Department. |
| The temperature displays do not light up. | - | Check to see if the Super freeze button indicator light comes on when the Super freeze button is pressed. If this lights up, then the temperature displays are faulty. Call the Service Department. If the Super freeze indicator light does not come on either, then check whether the plug is correctly inserted in the socket or the mains fuse has blown. If it has, there is a fault. Call the Service Department. |
| The Super freeze indicator light does not light up, even though the appliance is working. | The indicator light is defective. | Call the Service Department. |
| The interior lighting is not working. | Was the refrigerator section door left open for too long? | The lighting switches itself off automatically after approx. 15 minutes. |
| The interior lighting is not working. | If this is not the case, then the lamp is defective. | Disconnect the appliance from the mains. Switch off at the wall and withdraw the plug from the socket, or disconnect the mains fuse or remove the screw-out fuse in countries where this is applicable. Press the sides of the lamp cover together, disengage the cover and unclip it at the back. Unscrew the lamp and replace it with a new one. Lamp specification: 220 - 240 V, max. 25 W, E 14 fitting. Screw the new lamp into the connection. Ensure it goes in correctly and make sure that seal makes a tight fit. Replace the cover by clipping it in at the rear and then pressing it in at the sides. |
| The floor of the refrigerator is wet. | The drain hole is blocked. | Clean the condensate channel and drain hole. |