Brand: MITSUBISHI ELECTRIC
Category: Refrigerator
Document Type: Manual
Language: EN
Manual for MR-CX370EJ / MR-CX402EJ
Uploaded: Nov. 21, 2025, 8:29 p.m.
Warranty Information
This appliance is designed for use in Australia and New Zealand only. Service is not available outside these countries.
Installation: Choose a level, well-ventilated area away from direct sunlight and moisture. Allow space around the unit for heat dissipation. Ensure it is installed on a solid floor.
Operation: Plug into a dedicated outlet. Adjust temperature settings using the control panel. The refrigerator compartment operates between 0°C and 6°C, the vegetable compartment between 3°C and 9°C, and the freezer compartment between -21°C and -17°C. The automatic ice maker can be operated or stopped as needed.
Cleaning: Regularly clean the interior, exterior, and accessories with a soft cloth and lukewarm water. Remove dust from the rear and floor periodically. Clean the water supply tank and purification filter weekly or bi-weekly.
Troubleshooting: Refer to the manual for issues like not cooling, unusual sounds, door alarms, or ice-making problems. Contact a service center if issues persist.
Troubleshooting and error codes
| If this happens... | Please check this out. | Please do this. This is the reason. | |
| Especially when starting use or summer time | |||
| Not cooling at all! |
• It takes time to cool when starting use. • In summer time, it may take approx. 24 hours until cooling. |
• The refrigerator takes time to cool down. Turn in warm food items or ice cream after the refrigerator has been adequately cooled down. • Keep opening and closing of the door for to a minimum, and open in a short time. |
|
| • Check that it is not unplugged or the circuit breaker has tripped. | • Check that the power is connected and the circuit breaker is not tripped. | ||
| If this happens... Please check this out. Please do this. This is the reason. | |||
| How to cool | It doesn't cool properly. It only makes small amounts of ice. | • Is it right after installing the unit? | It will take about 4~5 hours to cool down. During summer, it may take about 24 hours to make ice. |
| • Is the temperature adjustment set on a left of "MID"? | Please adjust the temperature to "MID" or "COLDER." | ||
| The ice is melting. | • Is the flow of cold air being blocked? Are doors being opened often, or are doors improperly sealed shut? | Please check to see that too much food isn't placed in the refrigerator and that the door is properly sealed shut. | |
| Foods get frozen in compartments besides the freezer. | • Is there not enough space around the unit, is the sun directly on it, or is the radiation of heat being blocked? | Please check to see that it's installed properly. ➡ Page 4 | |
| • Is the refrigerator compartment temperature set at “COLDER” or at right of “COLDER”? | • Please adjust the refrigerator compartment temperature to “MID.” | ||
| • Are foods with a lot of moisture placed at the back end of the shelf? | • Please put foods such as tofu, vegetables, fruit, and foods with a lot of moisture or drinks towards the front part. | ||
| • Is the ambient temperature less than 5 °C? | If the freezer compartment temperature is adjusted to a left of “MID”, foods will be less likely to freeze. ➡ Page 8 | ||
| Outside of the refrigerator is hot! Heat radiation | |||
| • It may hot outside especially after installation or during the summer (approx. 50 – 60°C). | It is because there is the heat radiation and dew formation preventing pipes on the side and ceiling. There is no problem in this situation because this operation is necessary to keep the unit cool. There is a radiating fan at the bottom, Dew formation preventing pipe) the warm air may come out. | ||