Brand: MITSUBISHI ELECTRIC
Category: Refrigerator
Document Type: Manual
Language: EN
Brand: MITSUBISHI ELECTRIC
Category: Refrigerator
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 8:41 p.m.
Contact the retail store where you purchased the refrigerator for any service needs.
| Problem | Check | Explanation and Action |
|---|---|---|
| Cooling Performance | Does not cool well |
1 Has enough time passed after installation? It takes 4 to 5 hours for the refrigerator to cool, and may take 24 hours in summer to fully cool. |
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② Is the temperature setting set to "LESS COLD"? Is the compartment set to Power Save Mode? Set to "COLD or COLDER" or to the setting of your liking. |
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③ Is the flow of cold air being blocked? Are the doors being opened frequently, or left ajar? Is food blocking them? Make space between foods and remove any food that is sticking out of shelves or touching the ceiling of the drawers. Avoid opening and shutting the door for a while. |
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4 Is heat discharging being blocked? Check if there is no gap around the refrigerator and the refrigerator is exposed to direct sunlight. Check that there is enough space around the refrigerator and that it is properly installed. |
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| Supercool Chilling | Food freezes in the refrigerator and vegetable compartments |
1 Is the temperature on the operation panel set to "COLDER"? Set the temperature to "COLD". Also, the temperature with each setting may temporarily decrease. |
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② Is food with a lot of moisture stored at the rear of the shelf? Place drinks and food containing a lot of water, such as tofu, vegetables and fruits, at the front of the shelf or in a door pocket. |
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Is the surrounding temperature 5°C or less? Food in the refrigerator compartment or vegetable compartment may freeze. Freezing is less likely when the temperature settings are set to "LESS COLD". |
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Food in the lower case freezes |
① Is the surrounding temperature 5°C or less? ② Is the refrigerator compartment's temperature set to "COLDER"? Set the temperature of the lower case (when Supercool Chilling is set) to "LESS COLD". Set the temperature of the refrigerator compartment to "COLD" or "LESS COLD" or set the temperature of the lower case (when Supercool Chilling is set) to "LESS COLD". |
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Have you placed easily frozen food containing a considerable amount of moisture in the compartment? Place food containing a lot of water at the front of the refrigerator compartment or in a door pocket. |
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4 Are you piling frozen food onto other food? Food that touches frozen food may freeze. |
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| Automatic Ice Making | Cannot make ice |
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| 1 Has enough time passed after installation? |
It takes 4 to 5 hours for the refrigerator to cool, and 24 hours or more in summer to make ice. |
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| Water in the tank stays at the same level |
② Has food, the ice server, or another object been left in the ice storage box? Also, has the ice been leveled? Remove food or other objects from the ice storage box. The ice storage box is judged to be full of ice. Also, spread the ice out flat all the way to the front. |
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③ Is the ice making setting for the ice making compartment set to "STOP ICE"? Set the ice making compartment's setting to ICE. |
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Water tank or water supply pipe freezes |
4 Is the water supply pipe installed correctly in the tank holder area? Remove any foreign objects creating gaps and install the pipe so that it is not loose. |
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5 Are the water supply pump and tank pipe installed correctly onto the water tank? Check that they are correctly installed. In particular, ensure that the opening of the tank pipe inside the tank is installed firmly to the tank. |
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Are the water supply pipe and water tank installed to the refrigerator without any gaps? Additionally, is the tank pipe installed to the water tank without any internal gaps? Check the installation around the water tank. If there are gaps, the cold air may escape and water may freeze. |
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Ice is small or joined together |
1 Has ice been stored inside the ice storage box for a long time? Ice stored inside the ice storage box for a long time may shrink or join together (due to a phenomenon called sublimation). When not using ice, it is recommended that you remove the water and stop the ice making. |